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Red McCombs Ford

San Antonio, TX

2.4
421 Reviews
Call Dealership (210) 996-2678

8333 I-10

San Antonio, TX

78230

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421 Reviews of Red McCombs Ford

March 19, 2022

No pushy salesperson. Our salesperson (Ever) gave straight answers and continued to help us after the sale More

by aletter4uandme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever
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May 04, 2022 -

Red McCombs Ford responded

The car-buying experience should always be an easy, confident, and stress-free one -- we're glad we could provide that for you here! Our team is happy to give the best customer service out there. 👍 Thank you for the awesome review! -- The Red McCombs Ford Team

March 15, 2022

Excellent service ! Thank you Adam for the fantastic service y’all provide . Great job ! Thank you More

by Brian H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Horn , Adam in quick lane .
Report | Print
May 04, 2022 -

Red McCombs Ford responded

We appreciate you taking the time to leave us a 5-star review, Brian! 🤩 Thank you for choosing Red McCombs Ford in servicing your vehicle - we look forward to providing you with this level of service every time. Have a great day! -- The Red McCombs Ford Team

March 12, 2022

The maintenance service was done in about 2 hrs . But I did have to return the following day because I noticed they did not fasten the bottom panel securely when they took it off to do the oil change More

by Fernandomaldonado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian in service
Report | Print
May 04, 2022 -

Red McCombs Ford responded

Thanks for taking the time to leave us a 4-star review and bringing your vehicle to Red McCombs Ford - let us know if there's anything else we can do for you! Have a great day 👍

March 10, 2022

Great salesmen these people will work with you. Bruce Black was the best salesman we ever worked with More

by timbssSteve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Black
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March 05, 2022

This was my second time buying a vehicle from Red McCombs Ford. Oscar was the salesman I worked with and he was great. Oscar checked inventory that was coming in as well as showed us the vehicles they had on More

by DaPrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Ceja
Report | Print
March 04, 2022

Disappointed…felt they were not as honest with the deal. Added accessories not told in advance. Call me! More

by richaves52
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ortiz
Report | Print
Mar 04, 2022 -

richaves52 responded

Where is the customer service? After driving my Ford Ranger 2 days, I had to take it to service. When I asked my salesman about some compensation, he seem clueless. I asked if he has been sharing my experiences with his manager, which I have yet to meet, and did not receive a response. Again...TOTALLY DISAPPOINTED!

Mar 04, 2022 -

richaves52 responded

Where is the customer service? After driving my Ford Ranger 2 days, I had to take it to service. When I asked my salesman about some compensation, he seem clueless. I asked if he has been sharing my experiences with his manager, which I have yet to meet, and did not receive a response. Again...TOTALLY DISAPPOINTED!

May 04, 2022 -

Red McCombs Ford responded

Thank you for your review; we’re very sorry to know you’ve had a negative experience with one of our vehicles. We hold our customer service to the utmost importance and take much pride in the quality of the vehicles we have to offer. At your earliest convenience, please call me directly at (210) 357-1699 so that we can discuss your experience and the vehicle you purchased in-depth. Thank you for your time. - Joe Martinez, New Car Sales Director, Red McCombs Ford

May 07, 2022 -

richaves52 responded

Good Morning...Thank You for contacting me. I will call you this week to explain my sales experience.

March 01, 2022

Friendly atmosphere. Salesman, Mo, was not pushy at all and got me the deal I wanted. Very satisfied with my buying experience from Red McCombs! More

by ZACHG_4488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
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February 23, 2022

From the moment you arrive they are friendly and quick to answer questions without any pressure. More

by myolandagonzalez@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No, Jessica, Manuel
Report | Print
February 20, 2022

Was sold a lemon, and still wanted me to get a more expensive truck ridiculous! More

by JavierG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Sanchez and his Manager
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February 19, 2022

Everyone in the service department is nice and willing to help you out. They follow up with you and do what they say they will do. More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Report | Print
May 04, 2022 -

Red McCombs Ford responded

We believe servicing your vehicle should be straightforward and secure - we're glad we could show you that here at Red McCombs Ford! 👍 Have a great day

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