Red McCombs Ford
San Antonio, TX
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421 Reviews of Red McCombs Ford
Tire lock Called about tire lock was told to come in Directed to correct person very nice and professional very short wait. Haven't had anything but good expe Called about tire lock was told to come in Directed to correct person very nice and professional very short wait. Haven't had anything but good experience since I bought my vehicle. More
Worked with my every question and I got a great deal This is the second time I have been with Jamie and has worked out great for us both times.I have bought several vehicles here and never had a bad expe This is the second time I have been with Jamie and has worked out great for us both times.I have bought several vehicles here and never had a bad experience. More
Oil change service Was not very happy this time around with my service . Took my vehicle in for oil change and tire rotation. I had the understanding that other stuff w Was not very happy this time around with my service . Took my vehicle in for oil change and tire rotation. I had the understanding that other stuff was checked accordingly, like battery, fluids, filters. Apparently , this was not the case, although my paper work said everything was checked and in good standing. However the following day my car did not start while I was out grocery shopping . Come to find out the cables were heavy corroded due to battery leaking. Apparently this was NOT checked @ service . It couldn’t not have been missed , had they checked correctly. So then I had to come back the following day to get this problem fixed, and I missed out on my Son’s soccer game that day . Which was very upsetting to me. Could have been avoided if service was done efficiently. I must say my service rep. was very helpful in getting problem fixed. More
Awesome service department My service advisor Pedro and the shop Forman have been awesome in making sure my suv is getting fixed and no other problems come up. They come up with My service advisor Pedro and the shop Forman have been awesome in making sure my suv is getting fixed and no other problems come up. They come up with game plans when they needed to keep my suv to fix if and made sure a rental was available. Just over all an amazing team they have in the service department. More
Great service Dylan was very friendly and helpful in making sure my got serviced properly. He answered any questions I had regarding how long it would take with no Dylan was very friendly and helpful in making sure my got serviced properly. He answered any questions I had regarding how long it would take with no problems. More
Always excellent I always have great, friendly service .! The guys always Caine and and greet me and explain what needs to be done . Highly recommend these guys ! I always have great, friendly service .! The guys always Caine and and greet me and explain what needs to be done . Highly recommend these guys ! More
VERY POOR SERVICE This was the worst experience my mother has ever had. Do not do business with with them if possible! Go elsewhere. Left messages for manager of new c This was the worst experience my mother has ever had. Do not do business with with them if possible! Go elsewhere. Left messages for manager of new car sales and he never called back. That was at least four times! They lied to us as per the DMV. This issue has been going on since this summer and they still cannot get it resolved!!!!! Might have to get an attorney involved or the news. More
Our Experience. Great experience, very friendly and comfortable atmosphere. We actually had a nice time and enjoyed meeting Marcus and Sunny. My husband and I plan Great experience, very friendly and comfortable atmosphere. We actually had a nice time and enjoyed meeting Marcus and Sunny. My husband and I plan to go back for any future purchases. More
Great service Victor kept me updated throughout the repair process and the repairs were top notch. I’m very happy and would recommend this repair facility to anyone Victor kept me updated throughout the repair process and the repairs were top notch. I’m very happy and would recommend this repair facility to anyone. More
Never again Horrible experience. Customer service is awful. Don’t go there as a female!!!! They are really good in selling but as soon as you signed they chan Horrible experience. Customer service is awful. Don’t go there as a female!!!! They are really good in selling but as soon as you signed they change immediately. Got a email address from QA Lady that first was on vacation and now 2 months later I still haven’t heard from her. Go some place else!!!! More