Ray Skillman Northeast Mazda - Service Center
Indianapolis, IN
30 Reviews of Ray Skillman Northeast Mazda - Service Center
Original dealer of "bait & switch" estimate for tires. Last month I blew a tire. I prefer to take my vehicle to the dealership because they know what they're doing (or so I thought). I authorized a tire r Last month I blew a tire. I prefer to take my vehicle to the dealership because they know what they're doing (or so I thought). I authorized a tire replacement $280. I was really clear that I work in a jail and cannot be reached; to please call my spouse. Staff did not read that (written CLEARLY on the drop off envelope). So Jessica texted & left voicemails. She went ahead and put the tire on. I received a video of my remaining tires (which 2 needed replacing). Again, Jessica calls & texts my number instead of the one we REQUESTED. She quotes $860 (buy 3, get 1 + alignment & balance free). I call to approve it, but the price is now $1600! Jessica is NEW & misquoted. Ray Skillman won't honor the quote. Pretty shifty. If they aren't going to honor quotes, maybe Jessica shouldn't have been left on her own to do them. Ray Skillman wouldn't honor a quote they gave me. That's on them, not me. Unless they honor the quote, I will continue to tell me story. Bait & switch shouldn't be tolerated, nor celebrated, but it is at RAY SKILLMAN MAZDA on Shadeland. More
Extremely please with me recent experience with Ray Skillman NorthEast mazda! Very friendly, and accommodating! Skillman NorthEast mazda! Very friendly, and accommodating! More
I was extremely pleased with my recent experience with this dealership. I had a special request that was granted and every person I dealt with was friendly, professional and did the utmost to make sure I this dealership. I had a special request that was granted and every person I dealt with was friendly, professional and did the utmost to make sure I was taken care of. Hats off to you! More
We had a trainee help us. He did a very good job and was very friendly and personable. The oil change was done w/in the time quoted and was left clean. very friendly and personable. The oil change was done w/in the time quoted and was left clean. More
Ray Skillman East worked me into the schedule today and quickly resolved a tire issue for my 1-week old car. The issue was not under warranty but they understood my concerns and had my car ready, good as n quickly resolved a tire issue for my 1-week old car. The issue was not under warranty but they understood my concerns and had my car ready, good as new and was amazing in working out a better than expected fix. They were wonderful! More
Scheduling a breeze online. Service was friendly and helpful, price for service was fair. They caught a nail in our tire...pretty amazing find and timely as we were set to travel in the next few days. helpful, price for service was fair. They caught a nail in our tire...pretty amazing find and timely as we were set to travel in the next few days. More
Ray Skillman Mazda East provided excellent and friendly service. I am very pleased with the service and the work was completed quickly. Thank you very much. service. I am very pleased with the service and the work was completed quickly. Thank you very much. More
It was a great experience. The service personnel were positive and helpful. I am pleased with the work completed and the time it took to complete it. positive and helpful. I am pleased with the work completed and the time it took to complete it. More
Great staff, friendly and reasonable, i felt very comfortable waiting during my oil change and felt welcomed by all the staff. i also met Bram Epstein from sales, and he was very nice and informative comfortable waiting during my oil change and felt welcomed by all the staff. i also met Bram Epstein from sales, and he was very nice and informative about deals if i was interested. Very Happy with this team More
Was taken of respectfully. Dustin was very pleasant and knew what he was dealing with. Took care of the problem in a satisfactory amount of time. knew what he was dealing with. Took care of the problem in a satisfactory amount of time. More