Ray Skillman Northeast Mazda

Great purchase experience at Skillman Mazda. I received great service from the staff at the Skillman Northeast location. The salesman (Ryan Gagen) was very knowledgeable and attentive throughout I received great service from the staff at the Skillman Northeast location. The salesman (Ryan Gagen) was very knowledgeable and attentive throughout the process. I was impressed with the consistency of his communication even while I shopped around and spoke with other dealers, and that was a big influence when deciding which dealer to work with. I was able to get the car I wanted at a very reasonable price. More

Great experience!! Ryan was awesome!!! Really helpful and very informative. He really made our visit a nice one. We definitely recommend him to our friends and family. Ryan was awesome!!! Really helpful and very informative. He really made our visit a nice one. We definitely recommend him to our friends and family. More

Mazda 6 lease Ryan was very nice and understanding when showing me different options of Mazda 6’s. The test drive went well and he was able to give me everything I Ryan was very nice and understanding when showing me different options of Mazda 6’s. The test drive went well and he was able to give me everything I needed in order to choose Mazda over the other car brands I was looking at. It was the most responsive dealership I had interacted with. More

Great experience Overall this was a very good experience. Ryan was our salesman and he was amazing! Very friendly, not pushy... just easy to work with. Dick evaluat Overall this was a very good experience. Ryan was our salesman and he was amazing! Very friendly, not pushy... just easy to work with. Dick evaluated our trade and was also very kind. More

AWESOME customer service. Ryan Gagen was awesome. Very professional and humble. You guys have a great new salesman I wish him much success. Also all the guys that sat at the de Ryan Gagen was awesome. Very professional and humble. You guys have a great new salesman I wish him much success. Also all the guys that sat at the desk by the cookies were also awesome. Its a good feeling when you walk into a dealership and you feel so welcome by everyone. More

Very friendly and found the perfect SUV After going to a different dealership and the car not being what I expected. Ryan was able to find a perfect vechile for me. They got me approved an After going to a different dealership and the car not being what I expected. Ryan was able to find a perfect vechile for me. They got me approved and back on the road. More

Excellent Phenomenal customer service everyone was friendly and helpful they made sure I got exactly what I was looking for. I'm so glad I came in today I'm de Phenomenal customer service everyone was friendly and helpful they made sure I got exactly what I was looking for. I'm so glad I came in today I'm definitely a satisfied customer!!!! More

Won't look there again Let’s start with the good. (Most) everything pre-transaction was smooth. Communication was easy, price on the car was good, etc. They pulled a car in Let’s start with the good. (Most) everything pre-transaction was smooth. Communication was easy, price on the car was good, etc. They pulled a car in the color and trim I wanted in from a dealer a couple hours away, which I appreciated. They even paid for me to fly out from Missouri to Indy to pick up the car. The salesman (who’s no longer working there) picked me up at the airport and drove me to the lot. Signing the paperwork was quick and easy since everything had already been negotiated. No complaints. That’s where it ends though. There was one issue with the paperwork before I went out there. They sent it all to me to sign before I left, but the pricing was wrong (higher, of course) and the VIN number on half the forms was for a different car. So that wasn’t good, though they got everything right by the time I got out there. Once everything was done and I was about to drive off the lot with the car (a new 2017 Mazda 3), I noticed an indicator light on the dash was illuminated. Turned out it was for a headlight that was out. I got the GT trim with LED headlights, so it wasn’t a matter of just replacing a bulb. The guys were more than willing to try and swap out the whole headlight unit with another while I was there, but it would’ve required dropping the front bumper and the service dept. was all gone by then. Wouldn’t have mattered anyway, as it was a faulty body control module. So I had to make the 6-hour drive back home with only one working headlight. I’m just glad I didn’t get pulled over. I also was without a car for 3 days while it got fixed. I also realized a couple weeks later that the tires were all over-inflated (45-47 PSI) for some reason. So, it’s pretty clear the people at Skillman did not look over the car AT ALL before I got there to pick it up, even though they had it on the lot for several days before I got out there. I even found a blank delivery checklist in the glove compartment, which clearly should’ve been filled out by somebody at the dealership. Also, the salesman threw in two free oil changes with the deal. I signed a paper stating this. He assured me that even though I live out of state they would just work with my local dealer when I brought it in for an oil change and they’d get it comped. However, I called to get this set up recently and everyone at Skillman acted like that was some big impossible task. They said they’d check into it and call me back, but I never got a call. Next time I’m in the market I can’t imagine I’ll look to Skillman again. More

Great place When you walk in the door they greet you right away and see what you have come in for. Its a very friendly place. They treat you very well. Sometimes When you walk in the door they greet you right away and see what you have come in for. Its a very friendly place. They treat you very well. Sometimes they give out free goodies while you're there. More

Best dealer ever This is the best dealership ever they are very home welcoming and very nice. They are also some comedians lol but make you feel very good and also the This is the best dealership ever they are very home welcoming and very nice. They are also some comedians lol but make you feel very good and also they bust their butts off to help you get a vehicle. Please please please choose Ray Skillman Mazda East and I promise you won't be disappointed. More