Ray Skillman Northeast Mazda

Review of Rayskillman Northeast We have less than desirable credit and they worked with us to get us in a reliable vehicle that we could afford. Our salesperson went above and beyond We have less than desirable credit and they worked with us to get us in a reliable vehicle that we could afford. Our salesperson went above and beyond the call of duty. He and the sales manager stayed past closing time to ensure that we were in our vehicle that night. This has been one of the best vehicle purchase experiences that we have ever had. I would recommend them to anyone and everyone, especially for those who may have some challenges with their credit. More

The Service Was Great Joshua G. was a really great salesman. He made me feel really comfortable and helped me to the best of his ability. If I had to do again I wouldn't wa Joshua G. was a really great salesman. He made me feel really comfortable and helped me to the best of his ability. If I had to do again I wouldn't want anything to be different with the service or the salesman. The service was excellent and completed in a timely manner. I would most definitely refer my friends and family to RaySkillman NE Mazda. More

Bait and Switch Do not shop here, or take your vehicle here for service. In 2011 we leased a Mazda 3 for three years, Maturity date was Aug. 1, 2014. In January of Do not shop here, or take your vehicle here for service. In 2011 we leased a Mazda 3 for three years, Maturity date was Aug. 1, 2014. In January of this year, we were shopping around for my wife and went here since we had a good experience before. The salesman that we spoke too told me that Mazda was offering a Lease Pull Ahead (allowing us to get out of our lease early) for 6 months if we purchased a new car. I had to wait until February 1st to purchase the car to take advantage of this offer. Fast forward, February 3rd rolls around, they tell me the offer is still good, called Mazda Financial Services and confirmed the offer, and we purchased a new car. However, when we went to turn in the car, called Mazda on the 4th, they said that no such deal ever existed, and I would have to deal with the dealership. The dealership told me they would look into it and talk with the Mazda District Manager and see if they could work something out, and, spoiler alert, they couldn't / wouldn't. The following month, we get a phone call from, guess who? Ray Skillman! Offering a Lease Pull ahead if we come in and turn in our 2011 Mazda 3! So not only do these guys lie to get sales, but they can't even keep track of who they've ripped off! We get calls every week asking us to turn in the car and get a new one and then after talking to them for a few minutes, they remember who we are, and offer to try and "Work with us" to solve the issue, and never return our calls after that. So that's the end of that story, lets talk about the service department. I've taken every one of my Mazda's there for the past 8 years I've lived in the area, and every time we take them in, it comes back with something broken. One time it was the headlight, they tried to blame on us. This last time, someone must have been using the arm rest to write their notes on, and the pen broke through the paper, and wrote all over the leather, and they tried to say that wasn't them, even though you could make out what they wrote, and was clearly the guys name that worked on the car, and that what he did! So don't trust the people in the service department either. The best time, was when I went in there for some warranty work and they said they would cover a rental car since it was going to be a week for it to get fixed, and the warranty I had covered a rental car. When the repair was finished and I went to get reimbursed for the rental car, $350-ish dollars, they told me that it wasn't covered and offered me a $50 gift card for Mazda Accessories, for my "inconvenience". Long review, yes, but the thing to take away from this, Go somewhere else. Drive the extra 10 - 15 miles and go to Greenwood to get your Mazda serviced, and to purchase. Don't trust these guys, they are nothing but crooks. More

Very profesional and friendly I bought a brand new Mazda 2 at Ray Skillma NE with the help of Joshua. Joshua did a great job showing me around the lot and helping me make the right I bought a brand new Mazda 2 at Ray Skillma NE with the help of Joshua. Joshua did a great job showing me around the lot and helping me make the right decision. He was very friendly and willing to work with me through all different available options. I'd definitely recommend shopping with Joshua Griffin. Kudos Josh! More

Good Experience Good experience for buying a car - which is a pain. The staff was friendly. We received a follow-up call. There was no pressure. The car I wanted Good experience for buying a car - which is a pain. The staff was friendly. We received a follow-up call. There was no pressure. The car I wanted wasn't in stock so they found one for me at another location. More

Used Mazda 5 We had a nice experience at this dealership. They had everything ready for our test drive when we arrived and were helpful throughout. I had emailed a We had a nice experience at this dealership. They had everything ready for our test drive when we arrived and were helpful throughout. I had emailed ahead of time and knew the Used Mazda 5 we wanted to look at. It met our expectations and we got fair value for our trade. Everything went through in a reasonable amount of time and everything there was friendly and easy to work with. We would have no hesitation working with them again. More

Great Service! Everyone at Ray Skillman was friendly and very welcoming. Thomas met us in the parking lot, promised to find us a car, and he delivered. We explained Everyone at Ray Skillman was friendly and very welcoming. Thomas met us in the parking lot, promised to find us a car, and he delivered. We explained what we wanted, and what we could afford, and he made it happen. My girlfriend and I never felt judged, and were given a great opportunity to leave and think about our decision. We of course came back, received a great deal, and could not be happier with our Mazda 2. Thomas sold us a great car, and we are very grateful for his support and encouragement. More

Just brought a Cadillac I gave Travis a review of all 5's because he truly was a pleasure to work with. He made my car buying experience fun! He was a professional who pulled I gave Travis a review of all 5's because he truly was a pleasure to work with. He made my car buying experience fun! He was a professional who pulled out all the stops to make sure I left with the car I LOVE. He provided timely responses to my questions/concerns and followed up to ensure I was happy with the purchase. KUDOS to Travis. More

Ray Skillman Rocks Everyone I encountered was professional. Thomas is an excellent salesperson who took his time to ensure customer satisfaction. I will recommend Ray Everyone I encountered was professional. Thomas is an excellent salesperson who took his time to ensure customer satisfaction. I will recommend Ray Skillman to all my friends. More

Always a pleasure! Tonya contacted me about possibly purchasing a new vehicle with a lower payment. She was awesome! I worked with she, Bryan Baker and Jeff Bragg and in Tonya contacted me about possibly purchasing a new vehicle with a lower payment. She was awesome! I worked with she, Bryan Baker and Jeff Bragg and indeed got a lower payment and an awesome car! This is the third Mazda I've purchased from them and I'll keep coming back. They went out of their way to meet all of my expectations. They even had my car transported from South Bend. I live in Brownsburg and they met me to deliver the car so that I wouldn't have to make the trip. It's always a great experience with this team. More