Ray Laethem Chrysler Jeep Dodge Ram

Excellent and friendly service We were there as a walk in for an oil change, the oil change was done within an hour. My service advisor Brian was very friendly and showed us to the We were there as a walk in for an oil change, the oil change was done within an hour. My service advisor Brian was very friendly and showed us to the waiting area where there was coffee available. More

Great service Scheduling my appointment was painless. I was kept up to date on progress. The service team was great. I would recommend RL to anyone who asks. Scheduling my appointment was painless. I was kept up to date on progress. The service team was great. I would recommend RL to anyone who asks. More

Car maintenance Since I leased my Jeep 2 1/2 yrs ago I’ve been coming here for all my oil changes and basic car maintenance. Always treated well by the staff. Have th Since I leased my Jeep 2 1/2 yrs ago I’ve been coming here for all my oil changes and basic car maintenance. Always treated well by the staff. Have the courtesy transport to and from work if needed....Bonus!! They even took care of me when my tires showed low pressure & I just drove into service, explained my situation & within 10 minutes was all set! The waiting area could use some updating.....just not conducive to comfort while waiting for a car. Seating is limited. More

Oil Change The service center was able to accommodate me so I can use my coupons before the expiration date. And the oil change did not take very long. The service center was able to accommodate me so I can use my coupons before the expiration date. And the oil change did not take very long. More

salesman was great we had a very positive experience with a salesperson. we traded in an old enclave for a less old enclave. all went well. we will continue to use Ra we had a very positive experience with a salesperson. we traded in an old enclave for a less old enclave. all went well. we will continue to use Ray Laethem for our service as well. More

Quick and Easy Great service. Completed repairs quickly. Provided with a car for convenience. Knowledgeable staff and very friendly. Hours were very convenient. Great service. Completed repairs quickly. Provided with a car for convenience. Knowledgeable staff and very friendly. Hours were very convenient. Would recommend to all family and friends. More

Service and Communication My experience is always fantastic for service. I set an appointment for an LOF / Tire rotation. The pricing was great, the only issue is when I went t My experience is always fantastic for service. I set an appointment for an LOF / Tire rotation. The pricing was great, the only issue is when I went to leave, my wheel lock key was not placed back in the vehicle. I want to see Aaron and he immediately retrieved it for me. More

Mark Chandonais great job Mark was able to take care of me fast and efficiently. I came in at 730 and was out by 8:15pm with tire checked and ready to go. Thank you again Mark was able to take care of me fast and efficiently. I came in at 730 and was out by 8:15pm with tire checked and ready to go. Thank you again Mark! More

Above and Beyond Although they couldn't fix my "Uconnect", they did go above and beyond to find a solution. The service rep Shea Holbrook was very helpful. he knows ho Although they couldn't fix my "Uconnect", they did go above and beyond to find a solution. The service rep Shea Holbrook was very helpful. he knows how to use a computer. More

Fast service I had an appointment and they got me in and out quickly but completed the work properly. Nice people and nice facility. New to Michigan and it is a I had an appointment and they got me in and out quickly but completed the work properly. Nice people and nice facility. New to Michigan and it is a pleasure to find a dealership I like. More