Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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the entire staff was fast and friendly. Service was accurate and professional. I felt welcome with out pressure at their service center. Service was accurate and professional. I felt welcome with out pressure at their service center. More
Nothing out of the ordinary, everything up front and to be expected. Like any other dealership, you have to say no several times to extended warranties and extras. be expected. Like any other dealership, you have to say no several times to extended warranties and extras. More
I appreciate all the help with getting my 2012 Ram truck repaired for a right rear axle and bearing, lucky I purchased the Life Time Max policy when I purchased my truck. Dave Etemadi was the best, kept me repaired for a right rear axle and bearing, lucky I purchased the Life Time Max policy when I purchased my truck. Dave Etemadi was the best, kept me informed through the service process. More
Out standing. They listened, reviewed the issues, confirmed and repaired. On time and washed. Great staff start to finish. They listened, reviewed the issues, confirmed and repaired. On time and washed. Great staff start to finish. More
My service writer Anna was absolutely fabulous she's the kind of girl you can't get mad at her for anything she's very nice personable she explains everything she goes above and beyond for sure!!! I liked t kind of girl you can't get mad at her for anything she's very nice personable she explains everything she goes above and beyond for sure!!! I liked the atmosphere in there everyone seemed to be happy and they were all very nice to me the people that I had met that work there that day. All in all before I go anywhere else I would go back to the dealer for my work. More
Matt was great from the moment he shook our hands. Once we told him what vehicle we were there for he got it out and we took it for the test drive ( he wouldn’t let me test drive it to Nashville thoug Once we told him what vehicle we were there for he got it out and we took it for the test drive ( he wouldn’t let me test drive it to Nashville though lol) but he was straight forward about what he knew about the 2016 jeep wrangler and what he didn’t know he found out for us. He never tried to push us to a different vehicle or try to up sell us on anything. After having a horrible experience with kunes Matt was a great pleasure to buy a car from and would recommend Ray Chevy and Matt ever time. More
The radio went out on my 2018 Jeep Grand Cherokee and had to be ordered. Although it took 3 weeks to get the part in, my service advisor Patrick Leahey kept me informed the whole time on the status of the pa to be ordered. Although it took 3 weeks to get the part in, my service advisor Patrick Leahey kept me informed the whole time on the status of the part order. Patrick was great to work, friendly and even offered to help me with the set up on the new radio. Great customer service! More
I appreciated how they had everything ready for me and how quick the paperwork experience was. Great job all thank you for making it easy! how quick the paperwork experience was. Great job all thank you for making it easy! More
The whole experience was not handled well as a first time customer. The car rental experience was a joke and took way more time then expected, no problem was found in my car but I was still charged even tho customer. The car rental experience was a joke and took way more time then expected, no problem was found in my car but I was still charged even tho I have 2 warranties, and my car smelled so bad when I got it returned after 2 full days at Rays. Overall the refunded me to I could take my van to get detailed to get the smell out. More
Had a great experience at the dealership. They took care of me and provided a courtesy ride home and back to get my car fixed that day. They took care of me and provided a courtesy ride home and back to get my car fixed that day. More



