Ray Chrysler Dodge Jeep Ram

Great customer service . They always take care of my car. Been using them for a long time . They always take care of my car. Been using them for a long time . More

I feel like they truly care about their customers. Even though I bought my Jeep in 2020, I am still on their radar. I appreciate that. Even though I bought my Jeep in 2020, I am still on their radar. I appreciate that. More

The service department has been the best! I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to corre I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to correct many issues along with assuring I always had a loaner to use. If I were to consider purchasing my next vehicle from Ray it will be heavily a result of their superb service department. More

Great service here! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! More

No pressure from Scott as to which car I should. Because I'm an older women I get this a lot. He was very patient and knowable about the various products. Because I'm an older women I get this a lot. He was very patient and knowable about the various products. More

Needed warranty paint work on my 23 Wrangler 4XE. The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very professional and it looks great! More

Started with an appointment to see a specific car with Daijon Davis at 9:30 am Friday June 27th. When I arrived, Daijon was not there and neither was the car I came to see, test drive and buy! They tried Daijon Davis at 9:30 am Friday June 27th. When I arrived, Daijon was not there and neither was the car I came to see, test drive and buy! They tried to get me to take the other one from their lot, but it wasn't anything like the one I wanted. I was told that it was taken from the lot the evening prior and was about 20 minutes away and they would go and get it for me. So I agreed to look at the other car and test drive it, but when I got inside the car with the keys, the salesman came over and told me they had to use this exact car to drive out and get the one I wanted, leaving me without any vehicle to look at or test drive. With that said, it took them 2 hours to get that car back and if it wasn't for the fact that this car was the one I wanted, I would have never sat there for hours all by myself waiting on a car I might buy or not buy. I would have told them to get me my trade in back and I would have left them without a sale. They also tried to get me to work out the financing before the car arrived and even the credit manager said that he couldn't do that until I saw the car, test drove it and agreed to purchase it. The car finally showed up and it was what I hoped it would be except that the car wasn't brand new, it had over 500 miles on her, but like I said, it was what I wanted and agreed to get it. They said they would clean it up and put it on the rapid charger so I could drive away with a sparkling new car and a fully charged battery. The financing went OK, it wasn't exactly what I wanted and not with Stellantis financing that I already have an account with that was offering loyal customers incentives , employee pricing and only 1.9% financing, but it will do. Now it's time to get the car and they still hadn't finished cleaning her and they never put her on the charger, so all I was given was a half full battery, and charger that I had to get a professional electrician to install and no help in finding places I could go to charge her while I waited on getting the charger installed. When I got home, there was only 40 miles left on the battery and I had to look up charging stations myself and did find one and I've been paying to charge my car ever since. The charger was installed yesterday and like everything else I experienced, I was never shown how to set up the charger or use the charger with the car app or the app I could put on my phone, but again I found that out myself. I'm sending you this now because it's been two weeks since I purchased this car and not a single person from the dealership has contacted me to see how I'm enjoying the car or if they could help in any way with questions about this new all electric Dodge Charger or even some sort of apology about how screwed up this sale went down with nobody knowing who I was that morning or that I had an appointment to buy car that they let leave the lot the night before my scheduled appointment. This is a warning too anyone thinking of dealing with Ray, you better double check every aspect of the process and make sure you're willing to go through a rough time trying to shop for a car or suv. Look what happened to me and I wasn't shopping, I was there to BUY! More

It was very nice except my service advisor never emailed me the paperwork for My car as she said she would me the paperwork for My car as she said she would More

Great service, pleasant people, genuine! Felt heard, questions all answered. Great service and Scott went over everything on my Jeep with me before I left Felt heard, questions all answered. Great service and Scott went over everything on my Jeep with me before I left More