Ray Chrysler Dodge Jeep Ram

I bought my Jeep Grand Cherokee at Ray CDJR in 2019 and have only had it serviced there ever since. Call out to my service advisor Steve on my last visit for his helpful tips and keeping me informed every have only had it serviced there ever since. Call out to my service advisor Steve on my last visit for his helpful tips and keeping me informed every step of the way with the repairs. More

Very helpful dealership. Scott was great and knew the truck. Very happy with dealership and people. Scott was great and knew the truck. Very happy with dealership and people. More

The service crew is always ready to answer any questions you may have. They acknowledge your concerns and work with you to get all the answers. you may have. They acknowledge your concerns and work with you to get all the answers. More

Details matter & the Service Team at Ray Jeep in Fox Lake know them inside & out. It's why we drive out of our way to have our beloved Jeep serviced properly & with 5 Star Customer Service Communication skil know them inside & out. It's why we drive out of our way to have our beloved Jeep serviced properly & with 5 Star Customer Service Communication skills. Honestly thank you to the entire professional Ray Jeep Team in Fox Lake for assisting us day in & day out. More

Patrick is great and kept me updated with communication on a daily basis, which is rare these day in service! on a daily basis, which is rare these day in service! More

Anna took care of everything on the Grand Wagoneer for this service request. They updated the program information and cleared the oil low code. this service request. They updated the program information and cleared the oil low code. More

I drive about an hour to come here for a reason. Able to set an appointment for maintenance service. Waiting area w/window viewing to service area. Able to set an appointment for maintenance service. Waiting area w/window viewing to service area. More

I strongly recommend that you look elsewhere before purchasing a vehicle from this dealership. My experience with the finance department was extremely disappointing.Lindsay and Ozzie are FRAUDS and purchasing a vehicle from this dealership. My experience with the finance department was extremely disappointing.Lindsay and Ozzie are FRAUDS and completely unprofessional. I was given information about my monthly payment that did not match the final terms of my loan. When I contacted the finance company directly, I was told there was nothing they could do. I feel that the process was misleading and handled very poorly. Specifically, I would caution buyers to be very careful when dealing with the finance department. My experience was not transparent, and I felt misled during the signing process. On a positive note, the sales team was professional and pleasant to work with. Frank in sales was straightforward and easy to deal with, and I appreciate that. However, due to the finance experience, I would not recommend this dealership. I am now in the process of filing a complaint with the Consumer Fraud Division because of how this was handled. If you choose to purchase here, review every document carefully and verify all terms directly before signing. More

It was a very good experience. Everyone was so helpful, I had a couple of questions on the new truck I purchased two days later and sent them a texted message and had a response i Everyone was so helpful, I had a couple of questions on the new truck I purchased two days later and sent them a texted message and had a response in 20 minutes. This is my third vehicle I purchased from them. This is a very good dealer. More