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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.6
703 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 703 reviews

December 13, 2025

the entire staff was fast and friendly. Service was accurate and professional. I felt welcome with out pressure at their service center. More

by jeff@interiorsgroup.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna in service
Dec 14, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 ray3@rays-cars.com

December 12, 2025

Nothing out of the ordinary, everything up front and to be expected. Like any other dealership, you have to say no several times to extended warranties and extras. More

by KENNYMC23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you, Kenny, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 ray3@rays-cars.com

December 12, 2025

I appreciate all the help with getting my 2012 Ram truck repaired for a right rear axle and bearing, lucky I purchased the Life Time Max policy when I purchased my truck. Dave Etemadi was the best, kept me More

by JohnS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Etemadi
Dec 12, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 ray3@rays-cars.com

December 12, 2025

Out standing. They listened, reviewed the issues, confirmed and repaired. On time and washed. Great staff start to finish. More

by Tenorio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chrysler Dodge Jeep Ram! Ray Scarpelli 3 ray3@rays-cars.com

December 04, 2025

My service writer Anna was absolutely fabulous she's the kind of girl you can't get mad at her for anything she's very nice personable she explains everything she goes above and beyond for sure!!! I liked t More

by garellij1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna my service writer that's the survey is about
Dec 04, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 ray3@rays-cars.com

November 30, 2025

Matt was great from the moment he shook our hands. Once we told him what vehicle we were there for he got it out and we took it for the test drive ( he wouldn’t let me test drive it to Nashville thoug More

by RKOTERBSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ogunnubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ray Chrysler Dodge Jeep Ram! Ray Scarpelli 3 ray3@rays-cars.com

November 29, 2025

The radio went out on my 2018 Jeep Grand Cherokee and had to be ordered. Although it took 3 weeks to get the part in, my service advisor Patrick Leahey kept me informed the whole time on the status of the pa More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
Nov 29, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

November 26, 2025

I appreciated how they had everything ready for me and how quick the paperwork experience was. Great job all thank you for making it easy! More

by JIM.KLEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Caccamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ray Chrysler Dodge Jeep Ram are glad to have you as a customer. Ray Scarpelli 3 ray3@rays-cars.com

November 19, 2025

The whole experience was not handled well as a first time customer. The car rental experience was a joke and took way more time then expected, no problem was found in my car but I was still charged even tho More

by janeldaczewitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with people in the service
Nov 23, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. We apologize for your negative experience. Please reach out to our General Manager, George.

November 17, 2025

Had a great experience at the dealership. They took care of me and provided a courtesy ride home and back to get my car fixed that day. More

by bjfrantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 17, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

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