Ray Chevrolet - Service Center

Top Notch Service I have had many dealings with Steve Eckhardt in the service department over the years, and he has always been great to work with! He always makes the I have had many dealings with Steve Eckhardt in the service department over the years, and he has always been great to work with! He always makes the process as painless as possible. Through all the problems I've had with my car (no fault of the service), it is always reassuring to know that there's someone who cares waiting when I arrive. A++ More

Excellent Service Dept /Steve Eckhardt I take all the vehicles in my "fleet" to Steve Eckhardt at the Ray Chevrolet Fox Lake service department, including my foreign vehicles. Quick, courte I take all the vehicles in my "fleet" to Steve Eckhardt at the Ray Chevrolet Fox Lake service department, including my foreign vehicles. Quick, courteous, & professional and at competitive pricing. Outstanding service technicians. Highly recommend. See Steve! More

Bought a vehicle and fixed it all up for me. Brian Abercrombie and Rob Chavez were great! These guys really do know how to help a person out. I really appreciate the phone calls to let me know wh Brian Abercrombie and Rob Chavez were great! These guys really do know how to help a person out. I really appreciate the phone calls to let me know what's going on with my vehicle. Ray Chevrolet in general was a great experience from start to finish. Thanks guys! More

2007 Honda Accord Service First time customers of Ray Chevrolet after they were recommended by a friend. We went in for service on our 2007 Honda Accord, after getting poor ser First time customers of Ray Chevrolet after they were recommended by a friend. We went in for service on our 2007 Honda Accord, after getting poor service at a repair shop near our home. We spoke with Rob Chavez and he took the time to walk us through the repair options. We didn't feel rushed or pressured into making a repair decision. With regard to the repair itself we feel confident that the repair was done correctly and that we made a well informed decision based on Rob's recommendation. The prices are comparable to other repair shops in the area but its the customer service that we received that will keep us going back. More

Service Excellence is NOT dead!!! My car had an appointment to be serviced elsewhere and they couldn't locate my appointment but the owner of the other place reached out to Ruben at Ra My car had an appointment to be serviced elsewhere and they couldn't locate my appointment but the owner of the other place reached out to Ruben at Ray Chevrolet who was able to fit me in despite a booked garage. My vehicle ended up needing extensive repairs and Ruben provided exceptional customer service for the entire week my car was being repaired. He was helpful, informative and polite. He never once treated my needs as an inconvenience and most importantly the job was done right! I would certainly recommend the service department and Ray Chevrolet. Thanks again for a great job Ruben!! More

Incredible support from John lesniak I came with a vehicle with over heat problem. It was a cracked block. R ay assigned me John who worked with through out the day. His support was Bless I came with a vehicle with over heat problem. It was a cracked block. R ay assigned me John who worked with through out the day. His support was Blessing in my time of need as i needed a new vehicle. I was able to get a incredible vehicle with his patience and help. Ray team also helped and made this incredible deal happen. John to you i say god Bless for coming in my life at time of dispair and helping . More

Great Service I recently took in my vehicle for routine maintenance. Rob took the time to explain to me a problem found during the safety inspection. I felt very co I recently took in my vehicle for routine maintenance. Rob took the time to explain to me a problem found during the safety inspection. I felt very comfortable moving forward with the repairs. I felt taken care of and my needs addressed. Rob put me in a loner vehicle and kept me updated on the status of my vehicle. He was very professional and friendly. I will definitely return for future service needs and be sure to recomend family/friends. More

Came in for recall on my vehicle I received excellent,friendly service from Rob Chavez today.One of the recalls had been done already.When Rob printed out the Vehicle history sheet,i I received excellent,friendly service from Rob Chavez today.One of the recalls had been done already.When Rob printed out the Vehicle history sheet,it showed I had payed for the one recall .He told me if I still had the receipt he would help me file a reimbursement.I came back and he did all the necessary paperwork.He has changed my mind about dealerships.I would come back again when I need service on my Saturn. More

A car problem turned into a great experience. Brought the Malibu in for repairs; Steve told me the sad news, the car was not worth putting that much into it. He introduced me to Tony Jensen, He Brought the Malibu in for repairs; Steve told me the sad news, the car was not worth putting that much into it. He introduced me to Tony Jensen, He found a great replacement car at a great price Thank You Mr Tony, You are the greatest. More

Great Service was great, as it always is. My vehicle was serviced in the amount of time promised. I received a loaner, no questions asked. Kyle made sure I Service was great, as it always is. My vehicle was serviced in the amount of time promised. I received a loaner, no questions asked. Kyle made sure I was happy with the work that was done. More