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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
918 Reviews

918 Reviews of Ray Chevrolet - Service Center

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March 18, 2019

Service writer I no longer fear going in for service. Brian is very honest. Like breath of fresh air!! He tells me what needs to be done and when. He is always looki More

by The warden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Mar 19, 2019 -

Ray Chevrolet responded

Thank you so much for your wonderful review! It is a pleasure to hear that Brian consistently takes thorough and efficient care of you and your vehicular needs, and that you are so confident in his efforts. Offering transparent, efficient, and reliable service is so important to us, and we will certainly continue to provide you with such in the future.

March 13, 2019

Educational honest employee deserves a shout out I went to your dealership Monday march 11. I went to get a oil change for my leased vehicle. 2 things to my service advisor Chris thank you for taking More

by Steven bolz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zakrzewski
Mar 14, 2019 -

Ray Chevrolet responded

Hi Steven, Thank you so much for your wonderful review. We are so proud to hear of your experience and to know that our team provided you with thorough service that met your satisfaction and earned your confidence. We are certainly grateful to have both Chris and George on our team, and on the behalf of everyone at Ray Chevrolet- we look forward to continue offering you our best assistance in the future.

March 11, 2019

Great customer service Brian took care of my car and service needs. He kept me informed the hole time and gave me updates on a regular basis. Thank you for the nice clean ca More

by cardoc26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Mar 12, 2019 -

Ray Chevrolet responded

Thank you for your great feedback! We are happy to hear of your satisfaction with Brian's service and the quality of work completed. Top-notch service is what we aim for, and we look forward to continuing to provide you with such in the future.

March 09, 2019

See Luis We are not local to the dealership at all it's about a 45-50 minute drive from our home. Yet we buy and 100% service our vehicle's here even just a si More

by K.zurick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We bought our last 2 cars from Arnold. He's great, knowledgeable and honest. Always a pleasure working with him.
Mar 11, 2019 -

Ray Chevrolet responded

Thank you so much for taking the time to share this incredible review. Providing transparent and reliable service is so important to us, and we are so proud that our team has your confidence. We greatly appreciate your willingness to go the extra mile to work with us, and we hope that our efforts continue to meet your expectations for years to come.

March 01, 2019

Happy Son My parents brought their car in for some service that was needed and were a bit nervous. John Geary spoke with them both and explained what was going More

by Dynomite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Mar 01, 2019 -

Ray Chevrolet responded

Thank you for taking the time to share this kind review! It is a pleasure to hear that John took good care of your parents and ensured that they were fully at ease throughout their visit. Our customers' satisfaction is so important to us. Please let us know if there is anything more we may help you or your family with in the future.

March 01, 2019

Awesome experience...great service John Geary was an awesome service tech...took care of my oil change and thermostat in a very efficient time I definitely recommend him...thank you More

by Devinm.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Mar 01, 2019 -

Ray Chevrolet responded

Hi Devin, Thank you so much for your recommendation. We are pleased that John took care of your vehicle so efficiently and that you were fully confident in the service he provided. Please let us know if there is anything more that he or the team may help you with in the future.

March 01, 2019

Great service Stopped in for a oil change and I was pressed for time John got me in and on the road faster then I expected appreciate the fact they realize the impo More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Mar 01, 2019 -

Ray Chevrolet responded

Thank you so much for your positive review! We are so glad that John was able to get your vehicle taken care of even more efficiently than anticipated. Top-notch service is what we aim for, and we look forward to continuing to provide you with such in the future.

March 01, 2019

Great service I did not have an appointment for an oil change but I was still able to get my oil change done in a timely manner. Chris was very helpful and was able More

by Carguy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Ray Chevrolet responded

Thank you for your 5-star review! We are so pleased that Chris was able to get your oil change completed so efficiently. Please don't hesitate to contact us if you ever have any further questions or automotive concerns in the future.

March 01, 2019

Happy with service This dealership was recommended to me by a friend and they did not dissapoint. I was happy with the service Chris, the service advisor provided me. Wi More

by Kate24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Ray Chevrolet responded

Hi Jen, We are so glad that you decided to give our dealership a chance, and we are overjoyed that your experience working with us did not disappoint. We appreciate your kind recommendation and hope you continue to confide in our team for your automotive needs in the future!

February 27, 2019

Getting the job done I called Ray chevrolet service dept and talk to John Geary and told him I need some work done ASAP because I was on call for snow removal at Ohare air More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Mar 01, 2019 -

Ray Chevrolet responded

Hi Tom, Thank you so much for your kind recommendation! We are so glad that you confided in our team with your service needs, and we are thrilled that John was able to get your vehicle taken care of so promptly. Please drive safely, and don't hesitate to let us know if there is anything more we may help you with in the future.

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