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Ray Chevrolet

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
4,526 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,526 reviews

November 26, 2022

By far best experience ever Rupe always does what he can to make the customer happy. He is very patient kind and knowledgeable. He doesn’t treat you like a customer he makes you feel like family thanks you More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Ray Chevrolet responded

Victor, your complete satisfaction means everything to us! Thank you for letting us know how pleased you were with the supportive, welcoming buying experience provided to you by Rupe. Thanks for choosing Ray Chevrolet for your automotive needs. We wish you all the best in your upcoming travels and hope to do business with you again some day.

November 26, 2022

Giovanni was very rude and very unprofessional would not work with me or even try to find a solution to make a deal. More

by Trump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Giovanny Salgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Ray Chevrolet responded

Hi, Trump. This experience certainly sounds well below our standards. We're here to serve our guests' needs and with respect to your concerns, we hope to make things right. Please contact George Gigovski, our General Manager, at 847-587-3300, at your convenience. Thank you for your feedback and your time.

November 22, 2022

Gregory Khanjian was very nice and handled our purchase with professionalism. Very nice company to do business with More

by Vwpaints
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Khanjian
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Dec 01, 2022 -

Ray Chevrolet responded

Hi, Vwpaints! Congratulations to you on your new Chevy! We are pleased to hear how happy you were with the pleasant and accommodating buying experience provided to you by Greg, who is an amazing guy to work with. The whole team wishes you all the best with your upcoming travels. Thanks for your 5-star review of Ray Chevrolet!

November 21, 2022

Truck had an unknown steering issue. Louie and his team were able to fix things quickly. Thanks again. More

by JULIOC.ARTEAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Ray Chevrolet responded

Thanks so much for the positive feedback on your service by Luis! We're glad Luis took excellent care to have your truck's issue identified and repaired to return you safely to the road in a timely manner. We hope to make your next visit just as reliable. See you next time!

November 17, 2022

Very straightforward with pricing and a no pressure experience. Best of all, no bogus hidden fees in the pricing. From the sales manager to the salesman, was a smooth and hassle free vehicle purchase. More

by MNARDULLI14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Ray Chevrolet responded

Thank you for this powerful endorsement of Ray Chevrolet! We sincerely appreciate your business and your thoughtful feedback to let everyone know how wonderful your buying experience was with us. The whole team wishes you pleasant journeys in your new Chevy with the hopes you'll come and see us again some day. Drive safe and have fun!

November 17, 2022

The whole experience exceeded expectations will definitely be purchasing another vehicle from this location thanks More

by DWALD29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Wiesenmayer
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Nov 18, 2022 -

Ray Chevrolet responded

We're so happy to hear it! Congrats on your new Chevy from Ray Chevrolet! Your complete satisfaction in our efforts to assist you with getting into a new vehicle means everything to us. Please remember us for any and all of your automotive needs as they arise. Thanks for the 5-star review!

November 16, 2022

I can’t explain how happy I am with my truck! Ed was amazing with everything and overall made my experience great! Thank you so much again for the great experience and for helping me find the tru More

by babybee327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Ray Chevrolet responded

Congratulations on the new truck! We're thrilled Ed made your truck dreams come true at Ray Chevrolet. The whole team wishes you the happiest adventures and safest of travels for years to come. Please don't hesitate to give us a call should we be of service to you at any time. Thank you for sharing your wonderful review!

November 16, 2022

The service manager George has been awesome in addressing and resolving any issue that took place prior. He was prompt, direct and friendly. It turned out to be great and yes I would recommend Rays to my f More

by PAMELADRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zakrzewski, Justin Wiesenmayer
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November 16, 2022

Thank you John Lesniak for the awesome service you and your team provided to me on November 11, 2022. I love my new Chevy Colorado. More

by 6carlsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Ray Chevrolet responded

That's great to hear! Thank you for allowing us to provide you with a fantastic buying experience that got you into your beloved new Chevy Colorado. We're delighted to know John made sure you were well taken care of during your dealership visit. We wish you many years of driving satisfaction and hope to see you again some day! Thank you for choosing Ray Chevrolet!

November 15, 2022

As of 11-18-22 the Management team memeber MR. DAN reached out to me and provided both a functioning keyfob and brand new tires with no labor costs to resolve the initial bad experience I had at Ra More

by shawnledcke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
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Nov 18, 2022 -

shawnledcke responded

UPDATE!!! 11-18 -2022 After speaking about the previous problems (i outlined in the first review of Ray's JDCR in Fox Lake, Il. ) the General Manager Mr. DAN contacted me and without hesitate provided me a keyfob at no cost and offered the reasonable compromise of giving me brand news tires and the labor involved. So even through an initial bad experience i am happy to state it turned out well and above all else showed they have a good coach and teammates .

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