Ray Catena Lexus of Monmouth
Oakhurst, NJ
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570 Reviews of Ray Catena Lexus of Monmouth
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people. accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people. More
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top n Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !! More
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus More
Bob went out of his way to make sure my wife and mom both got a great car. Both purchases were seamless, easy and great deals. Hands down the best car buying experience. Thanks Bob, you are the man! got a great car. Both purchases were seamless, easy and great deals. Hands down the best car buying experience. Thanks Bob, you are the man! More
Brian Chadwick is always leave a good impression. He’s very professional and never forget to make follow up regarding the recent service. Great service with the rest of the crew. very professional and never forget to make follow up regarding the recent service. Great service with the rest of the crew. More
I purchased a 2021 Lexus and I have to say the customer service was Amazing !! Mr. Harvey Katz and other staff members Made it smooth and easy I highly recommend Ray Catena Lexus of Monmouth to anyone i service was Amazing !! Mr. Harvey Katz and other staff members Made it smooth and easy I highly recommend Ray Catena Lexus of Monmouth to anyone interested in a honest and professional dealership!! More
Want to thank Service Advisor Brian Dominick. I was in South Jersey and my 2010 RX450h would not start. I finally got it started and got to Ray Catena service at 7pm. Brian got me a loaner (my only opti South Jersey and my 2010 RX450h would not start. I finally got it started and got to Ray Catena service at 7pm. Brian got me a loaner (my only option was a taxi), The next day he kept up to date and let me know then the new battery was installed. My only issue is not with Brian but with the terrific service department. My 11 year old car has only been serviced at Ray Catina, but I still driving on the original battery. It was in for service one month earlier. While it is my responsibility I can’t believe part of the service inspection would reveal a nearly worn out battery More
Special thanks to Andrew Seibert for being professional, accommodating and finding my new Lexus Gx460! He got the job done in finding me the perfect car within just a few weeks of our initial phone call. Lo accommodating and finding my new Lexus Gx460! He got the job done in finding me the perfect car within just a few weeks of our initial phone call. Looking forward to driving my new car! More
Dealer-First Class; Salesman Bob Mongiello-Outstanding! I live in Virginia and bought in New Jersey because Ray Catena had the car with options that I wanted to buy. It seems scary to think of buying a car I live in Virginia and bought in New Jersey because Ray Catena had the car with options that I wanted to buy. It seems scary to think of buying a car about 350 miles away from home especially during Covid-19 but it was the BEST car buying experience of my life and I have had some excellent ones with Toyota and Lexus cars. Ray Catena Lexus exceeded my expectations in every way! Sales personnel service, price, follow-up, customer caring were ALL FIRST RATE! Thank goodness that businesses of their highest caliber still serve the consumer! My sales associate was Bob Mongiello. Bob is the quintessential sales associate!! He not meets but unmistakably exceeds the perfect embodiment of product knowledge, technical skills, attention to detail and sincerity in working as a partner with the client to assure that his/her car buying experience is exciting, fair and, appealing to the pocketbook and with comfortable conviction that Bob and Catena Lexus will provide that same high quality of personal service throughout your ownership of the car. An example of the exceptional service to the client is that with Covid-19, I was having problems figuring out how I could get the car to Virginia. They provided a solution and we shared in having it towed to my front door. Bob and the Technical Guru, Jim have called numerous times since I took delivery to help me learn all about the features and provide "How to and Answer Questions" sessions about the numerous car features. After the car was detailed Bob even did a video of his going around , pointing out exterior features and then showed me some of the interior features. As I said, Bob is superb, may I say, he is the BEST! He has been at Catena Lexus for 16 years and I am sure as he did for me, he provides everyone a truly wonderful and reassuring memory of your experience in buying a new car. Thank you so much, Bob! More
Excellent experience of car purchese Good service, good dealership, Dealer Joe Marino is excellent dealer who knows his job, and do everything to get for you the best deal. I bought recen Good service, good dealership, Dealer Joe Marino is excellent dealer who knows his job, and do everything to get for you the best deal. I bought recently Lexus RX350 from him, and very happy. I recommend him to everybody. More