Ray Catena Lexus of Monmouth

Explanation of vehicle He was very knowledgeable and patient explaining all options included in the vehicle. It was a pleasure working with him and left with his card if I h He was very knowledgeable and patient explaining all options included in the vehicle. It was a pleasure working with him and left with his card if I had any further questions. More

Excellent Customer Service I and my wife returned a leased vehicle and leased a new Lexus from Ray Catena Lexus of Monmouth. The staff is very courteous and they go out of the w I and my wife returned a leased vehicle and leased a new Lexus from Ray Catena Lexus of Monmouth. The staff is very courteous and they go out of the way help customers. All paperwork formalities were completed very smoothly without delay. All papers were ready before our arrival. It was a very enjoyable and pleasant experience. More

Highly Recommended! Joe was our sales advisor for our latest purchase at Ray Catena Lexus. Joe made the process of buying a certified pre-owned car easy and he made sure Joe was our sales advisor for our latest purchase at Ray Catena Lexus. Joe made the process of buying a certified pre-owned car easy and he made sure we were not left with questions unanswered. Joe is knowledgeable, friendly, and it was a pleasure to work with him. More

Excellence on every level I give this rating because our experience was exceptional, as always. Purchased a few vehicles here and the same experience each time. Our Sales Repr I give this rating because our experience was exceptional, as always. Purchased a few vehicles here and the same experience each time. Our Sales Representative, Brendan Hyness and Darryl R., our Delivery Specialist , made the transaction easy and both were very accommodating. Darryl has the greatest personality, he made the process of being shown the ins and outs of our new NX300 informative and not boring. All in all, once again we are extremely happy. More

Great experience I was torn on whether to lease again or buy, and Bob M. Explained the pros and cons without any pressure one way or the other. He gave us time to thi I was torn on whether to lease again or buy, and Bob M. Explained the pros and cons without any pressure one way or the other. He gave us time to think about it, and met with us a few times. He was very patient and understanding and provided us with all the information we needed to make our decision. He was exceptional. More

Easy - no hassle - a pleasure to deal with real professional Dealt with very courteous sales people. Made the purchase very easy. In addition, no price quibbling. Joe Marino and Chris Bruno were very helpful Dealt with very courteous sales people. Made the purchase very easy. In addition, no price quibbling. Joe Marino and Chris Bruno were very helpful in assisting with making our decision on the vehicle. More

Outstanding Service I've been a Customer at Ray Catena Lexus of Monmouth for at least 12 years. Every interaction I have had has always been outstanding. Their customer s I've been a Customer at Ray Catena Lexus of Monmouth for at least 12 years. Every interaction I have had has always been outstanding. Their customer service is second to none!! Just this week I purchased a new 2018 LS 500 4Door Sedan. My sales Rep was Steven Morfino and he was truly outstanding in every respect. He attended to every little detail and spent a lot of time orienting me to my new car. Steve has been my key contact for at least the last 8 to 10 years. He is excellent in every respect. More

"A Cut Above the Rest" We were so pleasantly surprised at the easygoing manner of everyone with whom we dealt when purchasing our Lexus from Ray Catena of Monmouth. From in We were so pleasantly surprised at the easygoing manner of everyone with whom we dealt when purchasing our Lexus from Ray Catena of Monmouth. From initial contact with Brendan Hynes to test drives with Luke Albrink, discussions with Chad Mieden, and final contract work with Brendan, our interaction with this dealership has been just wonderful! The professionalism, courtesy, and sense of ethics of each individual were remarkable. We so appreciated Brendan's patient and cooperative manner as well as his willingness to accommodate our schedule. It's no wonder he's a 'master' salesman! And, speaking of patient, we can't forget to acknowledge the care with which Carlos explained the features of the vehicle. He was so pleasant and helpful in answering the many questions we had. Overall, we have nothing but good things to say about our experience with Ray Catena of Monmouth. More

Review This is my second lease from this dealership. I have found them to be great to deal with and I have been happy with their price structure. The sales t This is my second lease from this dealership. I have found them to be great to deal with and I have been happy with their price structure. The sales team is very obliging and attentive to customer needs and requirements. Their service people have been great and this dealership should be the gold standard that other dealerships follow. As long as I continue to drive a Lexus, my Lexus will come from this dealership. As a side note, it's a considerable distance I have to travel to avail myself of this dealership's services and the trip is well worth it. More

"Exceptional Experience " Our recent experience in leasing a car from Ray Catena Lexus of Monmouth was truly exceptional. We have been very fortunate to work with Christopher K Our recent experience in leasing a car from Ray Catena Lexus of Monmouth was truly exceptional. We have been very fortunate to work with Christopher Klein. From our initial introduction and throughout the process, Chris was very professional and thorough. He patiently explained to us the differences between various car models and available packages and demonstrated excellent knowledge of the key features. What helped us seal our first lease with this dealer was a real commitment to the best customer experience from the sales person to the management. Chris established a very trustful relationship with us where he delivered the entire package beyond our expectations and offered a very competitive deal that we simply could not refuse. Our lease presented a number of challenges that Chris had successfully overcome and made my wife extremely happy by providing the car that she will enjoy on a daily basis. We have received an exceptional service at this dealership and only have positive recollection of the entire process that will be shared with all of our friends and colleagues. We also appreciate our positive experience with Carlos Pincaro ( Management). Carlos went out of his way to make our already great experience with this dealership even better and unforgettable. The highest level of customer satisfaction runs at this dealership through all phases and levels of the process. We feel very fortunate to have an opportunity to be serviced by such a great team! More