Ray Catena Lexus of Larchmont
Larchmont, NY
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Mr. Greenstein provided a first class experience for us as we selected our second Lexus. He is an expert in workings of the car. He knows the answer to every question that a potential buyer might have. as we selected our second Lexus. He is an expert in workings of the car. He knows the answer to every question that a potential buyer might have. His care on the day of delivery of the car is outstanding. He thinks of everything, including remembering that we probably forgot to remove the EZ pass from our previous Lexus. He is truly an asset to this dealership. We would most definitely return to buy/lease another car from him. More
I was very put off by previous unsavory "sales" tactics at car dealerships which had left a negative impression on me and so I was filled with trepidation when it was time to decide whether to leas tactics at car dealerships which had left a negative impression on me and so I was filled with trepidation when it was time to decide whether to lease a new car or buy my current vehicle; I was concerned that I would be "ripped off" and pushed into making a decision quickly without my concerns and questions being addressed thoroughly and honestly. When I spoke with Jeff Hapoienu, I felt he was concerned about my previous experiences and that he wanted me to have a good experience with Lexus--I felt a sense of care about me and the decision I was trying to make. He did not try to push any decision onto me but rather gave me the facts and figures so that I could come to my own conclusion as to what was the best decision for me (i.e., lease a new vehicle or buy my current vehicle). He spent a tremendous amount of time with me, reviewed every single one of my questions and concerns, and never made me feel like I was under time pressure or that my questions were an annoyance. Ultimately, I decided to lease a new vehicle and am extremely happy with my decision. I highly recommend Jeff to any future customer--not only is he knowledgeable and patient, he is kind--a true gentleman. More
Steve was great. He made the leasing experience the best we have ever encountered (we have been leasing cars for over 20 years and this is our first Lexus). From the initial telephone contact until the day we have ever encountered (we have been leasing cars for over 20 years and this is our first Lexus). From the initial telephone contact until the day we drove away, he answered every question, made the application and approval process quick and easy, and made sure we had an orientation about the cars equipment and all the benefits of leasing through Ray Catena fully explained. Would definitely recommend him and the dealership. We were put in touch with him by a relative who had dealt with him before for the purchase of 2 cars and was also extremely satisfied with him. More
I have owned and leased 2 Lexuses. I had an Infinity for the past 3 years,and instead of the new Q50, I chose a new Lexus G350. The end of year deal was too good to turn down. I had dealt with Noel from 2 the past 3 years,and instead of the new Q50, I chose a new Lexus G350. The end of year deal was too good to turn down. I had dealt with Noel from 2008 to 2010 and found him to be as pleasant and as straight forward as he was back then. So we made a deal on a new G350 that I picked up today and I am enjoying the great Lexus experience once again. Ray Catena of Larchmont is the right dealership if you live in Westchester. More
So this is the second time Steve Richman @ Ray Cantina Lexus has exceeded my expectations. I normally dislike car salespersons but Steve was straightforward and easy to deal with from the moment I walked Lexus has exceeded my expectations. I normally dislike car salespersons but Steve was straightforward and easy to deal with from the moment I walked into the showroom and was greeted by him. On both lease occasions he quoted me a very fair price first so there was no need for back and forth negotiations and he never needed to "check with his sales manager" a negotiating technique that I despise. Both my cars were delivered on time in perfect condition and at the agreed upon price. My second deal was done completely over the phone and I only saw Steve when I swapped out my car. I could not ask for a better experience with a dealer. Steve and his team are awesome! More
Gasper Merturi & Alan Woolmer were extremely responsive & sensitive to all my cars' service needs. My Lexus has 238,000 miles & everyone that sees it & drives it is totally amazed. The schedu responsive & sensitive to all my cars' service needs. My Lexus has 238,000 miles & everyone that sees it & drives it is totally amazed. The scheduling & follow up were extremely professional. I highly recommend the service center for taking care of your car & you, THE CUSTOMER !! More
Joe Ferrara made getting a new car very easy. Everyone Joe Ferrara made getting a new car very easy. Everyone at Lexus in Larchmont was very friendly and welcoming. I would recommend this dealership to Joe Ferrara made getting a new car very easy. Everyone at Lexus in Larchmont was very friendly and welcoming. I would recommend this dealership to all my family and friends. More
Ms. Sardos and Mr. Jacobs were both 100% amazing to work with!!! WE switched dealers to come to Ray Catena and are happy to do so! VERY VERY helpful and accommodating!!! I will return the next time I am ca with!!! WE switched dealers to come to Ray Catena and are happy to do so! VERY VERY helpful and accommodating!!! I will return the next time I am car shopping! Everyone we came into contact with at Ray Catena were great!!! THANK YOU!!! More
This was my best experience ever in making a new car lease. Straight forward , no lies, just a pleasurable experience. This was the best salesman I ever had. lease. Straight forward , no lies, just a pleasurable experience. This was the best salesman I ever had. More
My experience choosing, financing, and buying a pre-owned, certified Lexus GS350 AWD was great. I chose the car on a Friday and picked it up on the following Monday. The salesman, Steve Richman, pre-owned, certified Lexus GS350 AWD was great. I chose the car on a Friday and picked it up on the following Monday. The salesman, Steve Richman, was very knowledge about the product as well as the process. There were no high pressure tactics. The Costco member's special pricing was an added benefit. I definitely recommend this dealership and Steve highly. And, yes, I love my car! More