Ray Catena Lexus of Larchmont
Larchmont, NY
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Saving Time This is my first Lexus that I purchased. I had the chance to work with Steve Richman at Ray Catena. Steve was very helpful, but importantly I felt This is my first Lexus that I purchased. I had the chance to work with Steve Richman at Ray Catena. Steve was very helpful, but importantly I felt I was dealing with an honest salesman. Being busy with my own work schedule, I had limited time to haggle and negotiate a deal. He was fair and made me feel I was not being taken advantage of. I will definitely recommend Steve to other friends and colleagues looking to purchase a car. More
very fair and thorough sales process Noel was an advocate for me to get what I was interested in, he helped to secure a fair deal for us. I would recommend him to others. Noel was an advocate for me to get what I was interested in, he helped to secure a fair deal for us. I would recommend him to others. More
Pure Professionalism This is my second Lexus lease with Ray Catena Lexus. I have had the pleasure of working with Osama Jacob who is personable, knowledgeable and quite th This is my second Lexus lease with Ray Catena Lexus. I have had the pleasure of working with Osama Jacob who is personable, knowledgeable and quite the professional. This dealership should be proud to have such a valuable employee. He represents a 'class act' for a classic automobile!!......Celia Bertuzzi More
Great dealship This is my third Lexus RX lease and Ray Catena Lexus is a great dealership. They are top notch with great customer service. Always a please working This is my third Lexus RX lease and Ray Catena Lexus is a great dealership. They are top notch with great customer service. Always a please working with Steve Richman. More
Efficient quality experience. Excellent experience with good price on a lease and an effortless transaction. this is my second car from this dealership and it keeps getting better. Excellent experience with good price on a lease and an effortless transaction. this is my second car from this dealership and it keeps getting better. Service with my first car has been convenient, prompt and complete.Steve Richman is a pleasure to work with. More
Great experience! I have leased a BMW from a dealership in Connecticut for years. Since our lease was about to expire, I decided to look at a Lexus on the recommendatio I have leased a BMW from a dealership in Connecticut for years. Since our lease was about to expire, I decided to look at a Lexus on the recommendation of several friends. I was so pleased with the amount of time spent with me by Mike Liberti that I decided to return and take a test drive with him. Afterwards, he listened to my priorities and was able to suggest the type of vehicle best suited to my needs and to negotiate an acceptable financial package. After discussing my experience with my husband , we decided to break our BMW habit. The day we picked up the car my husband came with me. The paperwork was expedited by Mr. Liberti in an efficient manner. He introduced us to one of the managers, and then to Patrick, who explained the ins and outs of driving our new car. We were very impressed with the friendly atmosphere that permeated the dealership and the apparent pleasure that Mr. Liberti expressed in our now being part of the Lexus family. More
LOVE these guys! Just leased my sixth Lexus RX with this dealership. My experience has always been fantastic....they are businesslike but friendly and very efficient.. Just leased my sixth Lexus RX with this dealership. My experience has always been fantastic....they are businesslike but friendly and very efficient.....I never have ANY reason to complain....either about the vehicles OR the service. Osama calls me WAY before my lease is up to let me know that early termination is yet again an option so that I can jump into a new car before I overrun my mileage allocation. Service has also been VERY convenient for me since they opened the White Plains location as it is just 5 minutes from my house in Tarrytown. More
Excellent!!! Ed Bartoli was a pleasure to work with. I could not have asked for better customer service. Everyone at the dealership was super friendly. They truly Ed Bartoli was a pleasure to work with. I could not have asked for better customer service. Everyone at the dealership was super friendly. They truly made my experience buying my first Lexus very easy. They worked with to accommodate me 100%. When I picked up my car, Joe Napolitano walked me though the ENTIRE car. He was very friendly and knowledgable. I didn't feel rushed. I would definitely recommend!!!! Thank you guys again for an awesome experience and new car !!!! More
There exist a bond between man and machine My story begins 10 years ago in 2004 when I first purchased my brand new Lexus 2004 ES via the internet and closed the deal at this dealership during My story begins 10 years ago in 2004 when I first purchased my brand new Lexus 2004 ES via the internet and closed the deal at this dealership during a hard time in my life when I was going through a divorce. The day I entered this vehicle I was comforted by its engineering magnificence, reliability and quality from bumper to bumper. The car never let me down, the dealership service department kept my Lexus in top shape and when I was hit from behind a week ago by 3 cars literally piled up on top of each other, the car kept me safe, I walked away without a scratch but emotionally I was a wreck. I felt like I lost a loved one because it was declared a total loss, the bond of man and machine has exposed itself, tears filled my eyes just thinking about the 10 years of memories I had with my car. I felt I had no one to turn to, I emailed Nancy Sardos about a CPO in her inventory and told her my story she made an appointment for me to meet with Ed Bartoli to test drive a 2011 Lexus IS 250 AWD. When I arrived, still grief stricken they comfort me and had a box of tissues for me to dry my tears and the keys to the car I was interested in. It was great it had the same options as my good old 2004 Lexus touch screen navi and lots of extras, I felt at this point a renewal of hope. After the test drive, we discussed finance options and Ed and Maher Sayegh (I like to call him Mr. Mayor) helped me understand my finance options that would be a best fit. Two days later they had the car ready for me to drive home. As I form a new man and machine bond with my 2011 LEXUS IS250 AWD, I highly recommend you use this dealership for your Lexus purchase and service needs. They make your life so much easier and they treat you like a human being and sell you a car with its own personality. Talk with Ed Bartoli he is a pleasure to work with or email Nancy Sardos n.sardos.lexusoflarchmont@contactdealer.com if you need some guidance on buying your next Lexus, they are a pleasure to work with. More
Wonderful! Osama was amazing, professional, sweet and made the car buying experience smooth and easy. He gave us an unbeatable price from the get go and truly we Osama was amazing, professional, sweet and made the car buying experience smooth and easy. He gave us an unbeatable price from the get go and truly went above and beyond to make the process hassle and stress free. The ES hybrid is exceptional, thank you Osama for making it happen! In summary, it was truly a pleasure to work with Osama and the Ray Catena team. They are attentive, straight forward, professional, treat their customers respectfully without using high pressure sales tactics! We will definitely recommend them to our friends and family! More