Ray Catena Lexus of Freehold
Freehold, NJ
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1,126 Reviews of Ray Catena Lexus of Freehold
Very friendly and efficient attention by Bernard The purchase of our new Lexus was quite an easy experience since Bernard was very organized and all the paperwork was signed effortlessly overseen by The purchase of our new Lexus was quite an easy experience since Bernard was very organized and all the paperwork was signed effortlessly overseen by a diligent and attentive Bernard. More
Our Newest Lease This is our fourth Lexus and there is a reason why we keep coming back to Ray Catena, Bernard Tremblay. Bernard, doesnt waste your time with numbers g This is our fourth Lexus and there is a reason why we keep coming back to Ray Catena, Bernard Tremblay. Bernard, doesnt waste your time with numbers game making the experience simple and fair. We highly recommend this dealership for their quality vehicles and their amazing staff (especially Bernard) More
Terrific Eddie ADJMI , The salesperson was very knowledgeable, courteous, friendly and made the sales experience a pleasure. The entire staff made us feel at Eddie ADJMI , The salesperson was very knowledgeable, courteous, friendly and made the sales experience a pleasure. The entire staff made us feel at home and we are very pleased overall. More
What a Pleasure! It was my second experience with Ray Catena, but my first with Ray Catena Lexus of Freehold. Neil Platt truly comes from a place of contribution. He It was my second experience with Ray Catena, but my first with Ray Catena Lexus of Freehold. Neil Platt truly comes from a place of contribution. He was knowledgeable, professional and personable, and attentive to our needs. Neil made us feel very comfortable through the sales process. When this lease is over, I will be a repeat customer and will recommend Neil and Ray Catena Lexus of Freehold to anyone interested in purchasing a new car. More
EASE AND PLEASURE I HAVE BEEN DEALING WITH BERNARD TREMBLY AS MY SALESMAN FOR THE PAST 10 YEARS. HE MAKES MY EXPERIENCE SO PLEASANT THAT I NEVER STRESS WHEN MY LEASE I I HAVE BEEN DEALING WITH BERNARD TREMBLY AS MY SALESMAN FOR THE PAST 10 YEARS. HE MAKES MY EXPERIENCE SO PLEASANT THAT I NEVER STRESS WHEN MY LEASE IS DUE FOR RENEWAL. HE IS THE MOST PLEASANT SALESPERSON I HAVE EVER HAD CONTACT WITH. EVERYTHING IS ALWAYS IN ORDER WHEN I ARRIVE TO PICK UP MY VEHICLE. I ALWAYS RECEIVE A CALL ON MY BIRTHDAY THAT MAKES ME SMILE. ALWAYS RETURNS A PHONE CALL IF I HAVE A QUESTION. ALL IN ALL I CAN'T SAY ENOUGH ABOUT HIS EXPERTISE AND PERSONAL CARE HE GIVES ME AS A CLIENT. I HOPE I CAN DEAL WITH HIM FOR THE NEXT 10 YEARS. More
20 years I have been dealing with Bernard Tremblay for 20 years now, and he always makes sure I am happy with my experience at Ray Catena, when my husband and I have been dealing with Bernard Tremblay for 20 years now, and he always makes sure I am happy with my experience at Ray Catena, when my husband and I enter the dealership there is always a big smile greating us from Bernard or any of the other staff, always courteous, I can't say enough about Bernard, really makes the process of getting a new car a pleasure. Also would like to say that dealing with the service department is wonderful, they go out of their way to make sure my problems are addressed and taken care of, what ever it takes, now that is service!!!! More
My Ray Catena lease experience My husband and I have repeatedly and exclusively leased our cars at Ray Catena. The dealership is professional friendly nonpressured and reliable. F My husband and I have repeatedly and exclusively leased our cars at Ray Catena. The dealership is professional friendly nonpressured and reliable. For the past few leases we had the pleasure of dealing with Bernard Tremblay who made the return of our previous vehicle and the delivery of our new vehicle pleasant and seamless. More
Far exceeded my expectations My experience with the team at Ray Catena Lexus far exceeded my expectations. Our sales consultant John was extremely educated of the vehicles, inven My experience with the team at Ray Catena Lexus far exceeded my expectations. Our sales consultant John was extremely educated of the vehicles, inventory and most importantly understood what was best for me and my family. More
Always a great experience! We have leased 5 cars from Bernard. He has always been a gentleman and very honest to deal with. He was very knowledgeable about the cars and very p We have leased 5 cars from Bernard. He has always been a gentleman and very honest to deal with. He was very knowledgeable about the cars and very professional to do business with. I would recommend Bernard and the Freehold dealership to anyone interested in either leasing or purchasing a Lexus. More
Same Old Same Old (OUTSTANDING SERVICE) I just purchased my 14th Lexus from Ray Catena Lexus of Freehold. This is my first IS, an IS-300. Same experience as with any of my previous 13 purc I just purchased my 14th Lexus from Ray Catena Lexus of Freehold. This is my first IS, an IS-300. Same experience as with any of my previous 13 purchases -- outstanding car, great price, no hassles, top notch service. I also want to give kudos to the service team who went above and beyond to fix a problem with the new car -- namely Chris Gioffre, Bernard Tremblay, Eric Cohen and Richard Venerus. These gentlemen all went out of their way to satisfy my concerns and issues. One thing that sets a dealership apart from another is NOT that there are never problems, but rather the way in which problems are dealt with. And that boils down to the PEOPLE. Chris has been a steadfast, honest and accommodating Service Manager for many years. He's a busy man who never makes you feel rushed or imposing. He is the ONLY reason I use Freehold Lexus over Ocean Twp Lexus (Ocean Twp is closer to my home but Freehold is where my loyalty is). Loyalty works both ways and the folks at Lexus know that. I have recently started dealing with Richard, but my early experience has been outstanding. He's the "real deal" and I look forward to a long and loyal relationship. And Eric is an up and coming star addition to the Ray Catena Lexus Service team -- he knows how to treat customers and is my "go to" guy when Chris isn't around. As far as Bernard Tremblay is concerned -- he is the only salesperson I will deal with at Lexus; not because there is something wrong with any of the others, but rather Bernard is by far, THE BEST. When you buy the best car, you want to deal with the best people. More