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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,217 Reviews

1,217 Reviews of Randy Marion Subaru - Service Center

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December 15, 2024

Mark in Service is great. He explains everything in detail and is great with customer service. More

by matha262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Quick and friendly service. I liked the video review and the waiting are is comfortable. More

by amhfaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob in service
December 14, 2024

Customer service at Randy Marion Subaru is always great. Knowledgeable staff, I would highly recommend them! More

by JONROZZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Always been a great service over the years, Mark on point with every single detail. Thanks for Helping with my car More

by LVARELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Quick and great service. Waiting room is clean. He is always very nice. thank you More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Jacob McMillen was my service advisor and he was awesome. I was in there for 3 separate issues in short succession and he made each visit quick and painless. He was ready for me each time and I never had More

by CHRYSROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
December 12, 2024

Service Advisor Jacob McMillen was helpful, friendly, and competent. The work was done on time and without issue. Jacob didn’t try to upsell me. He was very helpful with advice on tires and future service ne More

by DaveGunderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
December 11, 2024

The service team was very helpful, polite and understanding to my request to added service for my vehicle. More

by earnest.matkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron in the Service department
December 11, 2024

First time at Randy Marion Subaru. Service manager (Mark) was polite, professional, communicated well, and answered all of my questions. Excellent experience. More

by KLACROIX95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Comfortable waiting area; friendly service, but 10am appointment was delayed by an hour - plan to wait longer or make sure you drop it off. More

by Subaru#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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