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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,217 Reviews

1,216 Reviews of Randy Marion Subaru - Service Center

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June 09, 2023

Always receive good service! Good people to deal with. Nice waiting area also. Glad to be a customer. More

by freshmug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Excellent customer service! Comfortable, clean waiting area! Kept informed about service findings and plan of action. Had to leave my Outback overnight, and set-up with a loaner More

by MACAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 09, 2023

Every visit to Randy Marion Subaru Makes me glad they are there. They are not your 10 minute oil change store but when you drive out you know your car is serviced correctly. Kathryn is as good as it get as a More

by JFE4246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Kathryn Ransom
June 09, 2023

Great service and follow-up. Communication is professional and there is never pressure to do this service or that service. They will recommend what’s important but no over-sellin More

by Subaru Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 09, 2023

Kathryn at Randy Marion Subaru in Mooresville, NC was awesome to work with, as usual! More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 09, 2023

The staff are very friendly and fast at delivering service that is what I call very professional at they job. I was prepared to send an hour at the workshop but end up being less than 30minutes. That More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Excellent service provided in a timely manner. Very couteous reception at the dealership. All questions cordially answered. More

by anmanaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 09, 2023

Great Dealership. Easy to schedule maintenance and they keep you informed of the status and issues. More

by ahmiller3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

Friendly service, knowledgeable and helpful. Only difference from a 5 star was it took a bit longer than estimated, but was kept updated all the time and waiting room with drinks, snacks, wifi More

by MARTIN SPURLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

Always friendly, helpful staff and quality work. They explain what needs to be done and why without ever sounding as if they are selling. More

by dannyadkins55
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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