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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,217 Reviews

1,217 Reviews of Randy Marion Subaru - Service Center

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June 12, 2023

I have appreciated the overall, prompt, friendly, and seemingly reasonable service…until my most recent visit. Service remained friendly and prompt. However, the fee for looking at my vehicle, only to b More

by kelleyszymanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Ransom
June 12, 2023

Awesome as always! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! More

by KARENKROTKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 11, 2023

Outstanding, thorough, accommodating, courteous, great attitude! That’s why he’s coming back to Randy Marion More

by D. Hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This visit with Service only. Fabulous., Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 11, 2023

Love Mark Wilburn. Have been happy with service. Not at all happy with 3% credit card fee. You are not a mom and pop shop. This is the cost of doing business. Could be More

by SGREENETARHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Great… explain what needs to be done and what can wait til next service … very honest… More

by JABQUIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 10, 2023

Service was performed in a timely manner. Waiting room was clean and comfortable. Coffee was good. Service writer was thorough and courteous. . More

by RICHARDJOSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 10, 2023

Very impressed with the service at Randy Marion Subaru. I was taken in quickly and service was done efficiently and according to my requests. More

by revdocpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 10, 2023

Quick professional efficient service staff. My service needs were handled and communicated during the process. I requested and received courtesy car wash too. This was done very well and most a More

by HUGSCIRE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 10, 2023

Great service and thorough and also polite. Service manager was very knowledgeable and really friendly More

by tmusantry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 09, 2023

Everyone is so friendly and informs on all service work. The staff really cares about the customers. More

by rdsuarez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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