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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,217 Reviews

1,217 Reviews of Randy Marion Subaru - Service Center

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June 16, 2023

So helpful and efficient. Needed to order items to fix the leather on driver seat and a new trunk pull over shade. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 16, 2023

Efficient communication. Great waiting area. Advisor was thorough and communicated well. Waiting on parts for radio. More

by RYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician was helpful in explaining ac issue. , Tom Gilbert
June 16, 2023

I appreciate the thoroughness of the inspection process. My experience with having three vehicles serviced by them over the years is that they are not looking to do unnecessary work, but alert me only to t More

by LEETAYLORJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 16, 2023

Issue with car was resolved quickly. Staff ( Kathryn) was professional and pleasant, as always. Awesome service More

by ROSE.PHELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 16, 2023

Staff were professional, knowledgeable and efficient. Service advisors checked me in promptly, all services and pricing were explained clearly. More

by hillpm2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 16, 2023

Very pleasant and efficient. I appreciate that he gave me a time limit for the work and was right on time. More

by GARVERB
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

I appreciate Tom’s attention to detail, the fact that he always explains what is being done and keeps me apprised of how long it will take. Also appreciate the mechanical expertise I have always experience More

by rosemaryklein924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 16, 2023

Everyone is so nice and interested in you and your vehicle! The waiting area is perfect. Thank you! More

by butlermw704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Staff is courteous and competent. Work is expertly and promptly performed. Randy Marion Subaru is excellent in all respects. More

by TJPRPH1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 15, 2023

Always very friendly and efficient. Explanation of service is always clear and willing to provide ride to a close department store while car is being serviced. More

by SARGENT.JANET
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman (?) explained my oil leak thoroughly and showed me the problem, Tom Gilbert, Kathryn Ransom
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