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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,217 Reviews

1,217 Reviews of Randy Marion Subaru - Service Center

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June 23, 2023

It is always nice to enter a dealership that want to keep customers happy. The waiting room has been clean each of my visits and this dealership is truly “Dog Approved” as my service dog Max would tell peopl More

by DWLAM2Y
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 23, 2023

I am greeted and escorted to wait area. Told I would get updates, which I do. In and out conveniently. Staff cordial and professional. Thank you. More

by sandybenfieldriddle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 22, 2023

Randy Marion Subaru always has the best service. The people who work there are prompt, informative, and knowledgeable. It's always a pleasant experience. More

by LISA113902
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
June 22, 2023

Great service and comfortable waiting room. Always a pleasure to see my favorite friends - Tom. More

by dhharwell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 22, 2023

Tom did a great job of getting my problem looked at despite being swamped. He was able to suggest alternate solutions. Made sure I was able to get to my appointments and work. More

by ARTSFINETEXTILES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 22, 2023

Was very professional and kept us informed. Excellent service. Would totally recommend him to our friends. More

by JCQGOOFY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Clean reception area with coffee and snacks and Wi-Fi. Friendly staff and an awesome service advisor Tom Gilbert who keeps me up to date with whatever service my car requires. More

by DINARMAR10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 21, 2023

Clean reception area with coffee, water and snacks, friendly staff and great service advisor! Didn't have to wait too long for my vehicle to be ready. More

by DINARMAR10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 21, 2023

Excellent service from welcome to payment. Prompt welcome, great updates, all work explained completely and the candy is a lovely surprise when leaving. Subaru has the BEST people working in s More

by CRESCOWEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 21, 2023

Got my car in quickly and performed all the service I requested. Also gave me the Costco auto program discount. The service department is open until 8pm which is a big plus. More

by SSPRINGER1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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