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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,217 Reviews

1,217 Reviews of Randy Marion Subaru - Service Center

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July 04, 2023

everyone at Randy Marion was great but then Subaru Dealership we have gone to are all great More

by NAJK2640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 02, 2023

Customer service is excellent. Though I have had my vehicle numerous times for the same problem, I believe the dealership is sincerely trying to fix the problem. More

by cmillerspirit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 02, 2023

Always courteous to customers. Service is completed in reasonable time frame. Online service is extremely helpful to maintain vehicle regularly. More

by tl65wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

My service problem was not taken care of. Eyesight lights on, as well as all of the others… required to bring to dealership to read the code. 02 sensor, lights reset told to drive and see i More

by TERESA.OBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 01, 2023

Friendly staff who try to get your car in and out quickly. Great service advisor Tom with a great personality! More

by DINARMAR10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Robertson, Tom Gilbert
July 01, 2023

Excellent Service - Great Experience - I highly Recommend choosing Randy Marion for all your Subaru service needs. More

by investguy420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
July 01, 2023

I always receive above and beyond service from my Service Advisor Mark Wilburn! He always is pleasant and professional and reviews everything completed on my Subaru and ensures I have a safe and well maintai More

by PD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Randy Marion Subaru services all my vehicles. Their staff is on top of everything. I drive 30 minutes to get their service and wouldn’t go anywhere else. Thx again for your commitment to keeping More

by VMAXV61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Michael Coffee, Kathryn Ransom
July 01, 2023

We have always taken our car to Randy Marion Subaru since we purchased our car there. The service department has always been very helpful and we will continue to return to Randy Marion More

by PCANDCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 01, 2023

Always excellent service from Mark. He goes above and beyond to make sure everything is ok. More

by mauscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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