Randy Marion Subaru

I have spent the past several weeks visiting car dealerships and researching vehicles on line. I finally decided on a 2014 Subaru Legacy Limited. I wanted to purchase locally but could not reach a dealerships and researching vehicles on line. I finally decided on a 2014 Subaru Legacy Limited. I wanted to purchase locally but could not reach an agreement with the manager at Modern Subaru in Boone who became somewhat rude when he declined my offer. I will say his sales staff were very helpful and friendly. That same day, I went to Randy Marion and Lake Norman Subaru dealerships. From the moment I made eye contact with Todd Burgie, I was so impressed with his friendliness, with his ability to make me feel special (who doesn't love that?) without being intrusive. I just retired after 28 years selling real estate and I know how hard it can be to relate on an individual basis. Todd nailed it! Although I went to Lake Norman after stopping at Randy Marion, I knew I would be going back to Todd. My offer was accepted and I saved money by leaving the northwestern mountains and driving to Mooresville. I am telling all my friends! Oh, and Todd, the restaurant was perfect! Thank you for everything! Great experience! More

Very refreshing experience - no push, no pressure, no patronizing, very fair price. I was one phone call away from buying a Ford, but Randy Marion Subaru made it impossible to say no. I'll buy from the patronizing, very fair price. I was one phone call away from buying a Ford, but Randy Marion Subaru made it impossible to say no. I'll buy from there again for sure. More

I had just been in a very bad car accident, in fact, if I hadn't been in my Subaru Forester, I would probably be dead, but actually walked away. The entire staff at this wonderful dealership were very accom hadn't been in my Subaru Forester, I would probably be dead, but actually walked away. The entire staff at this wonderful dealership were very accommodating, gave me an incredible price on a new Outback, and it took less time than I have ever spent buying a car. I would recommend them very highly to anyone looking for a wonderful car!!! More

In 2011 I began to look for a new Subaru and contacted Jeff by email about the vehicles they had available. At the time WRX's and STI's were in short supply due to it being the end of the year. He stated Jeff by email about the vehicles they had available. At the time WRX's and STI's were in short supply due to it being the end of the year. He stated that if I wanted a specific model that he would give me a great price and followed that up with an email detailing the prices which were far lower than anything in my general area or anywhere in the state for that matter. I still owned my Honda Civic SI and wanted to see if I could private sell it before I traded for a new car. Also my fiance had a motorcycle that we were trying to get rid of prior to the sale so of course we didn't act on a new car purchase at the time. Jeff stayed in contact not always asking about buying a car but asked how things were going otherwise. Then I passed a new WRX in my local area and test drove the vehicle. It was the perfect car but at the wrong dealership. I emailed Jeff right away after I saw that they had the identical vehicle enroute to their dealership. I told him that I wanted the car and within days I had gone from a potential buyer to driving my new pearl white WRX away from Randy Marion Subaru. Every time I called a person answered and at no time did I deal with anyone that didn't have the best customer service I had ever experienced. The purchase process lasted less than an hour and most of the paperwork was completed right when I arrived. Over the phone they gave me an estimated price of what my vehicle would be and I was completely satisfied with the process. They didn't try to see me things I didn't need and only pushed what was necessary. Thanks again Jeff and Chris at Randy Marion Subaru. More

Was willing to deal with us and was fair in their pricing and service after the sale. Also had a vehicle that fit what we were looking for. and service after the sale. Also had a vehicle that fit what we were looking for. More

I recently had the pleasant experience of buying a new Subaru Forester for my wife at Randy Marion Subaru. This was my second purchase from Randy Marion family of dealerships within a month. My first purc Subaru Forester for my wife at Randy Marion Subaru. This was my second purchase from Randy Marion family of dealerships within a month. My first purchase was at Randy Marion GMC when I bought a certified GMC Sierra. I live over two hours away and feel that the drive was worthwhile as the people at both dealerships were very professional and honest. In purchasing the Subaru, the sales team helped me from the time I made an inquiry on their website all the way through making sure I understood the operation of all the new features before I left on my drive home. I don't plan on making another vehicle purchase anytime soon, but when the time comes, Randy Marion will definitely be my first choice. More

My wife and I bought our 2014 Forester last night and we absolutely love the car as well as this dealership. Jonathon Shapiro was an excellent sales consultant. We also met the owner/GM, Mr. McCarty who was absolutely love the car as well as this dealership. Jonathon Shapiro was an excellent sales consultant. We also met the owner/GM, Mr. McCarty who was actually at the dealership well after 6pm. He was awesome as well. This dealership gets "it" and it's what car buying should be. Fairness, honesty and respect toward the customer, along with a top notch facility. We traveled 1.5 hours to get there and we will definitely be back for service. What a great car buying experience. If you want a carnival atmosphere with balloons, popcorn, sales towers and cowboys on stilts- go somewhere else. If you want a truly great experience go to Randy Marion Subaru!!! More

I chose this dealership because I have bought 3 other vehicles from Randy Marion and I have always been please with the service I received. Colby corresponded by email and was very helpful and found wha vehicles from Randy Marion and I have always been please with the service I received. Colby corresponded by email and was very helpful and found whatever I wanted and answered any questions I might have with a quick response, no matter how trivial they may have been, he was very helpful and I would suggest Colby to anyone who is interested in purchasing a vehicle, I love my car, it has been everything they said it would be and more. The biggest reason I liked this dealership is because the people were not pushy, they let me step back and decide on my terms. Thanks Colby your the best. More