Randy Marion Cadillac of Jacksonville

Excellent Car Buying Experience We have driven Cadillacs for over 40 years. Since moving to FL we needed a new dealer and Steve Groner at Claude Nolan was great. We have driven Cadillacs for over 40 years. Since moving to FL we needed a new dealer and Steve Groner at Claude Nolan was great. More

Great experience...No pressure buying process We just picked up our new Platinum Escalade yesterday and the buying process couldn't have been easier. We received a great price and our sales execu We just picked up our new Platinum Escalade yesterday and the buying process couldn't have been easier. We received a great price and our sales executive, Steve Groner, was professional, courtesy and very knowledgeable. I would definitely recommend Steve and the Claude Nolan dealership if you're in the market for a new Cadillac. Oh... and we can't wait to use the massaging seats... seriously! More

Love my new caddy Ask for Steve Terbrueggen. He came highly recommended to me and I highly recommend him now. Josh was also very helpful and I will definitely be coming Ask for Steve Terbrueggen. He came highly recommended to me and I highly recommend him now. Josh was also very helpful and I will definitely be coming back in the future! More

Steve T and rest of staff make it enjoyable and easy. Great price on new XT5, fair value on trades, very knowledgeable on products. Other premium local car dealerships should take lessons from them. Cad Great price on new XT5, fair value on trades, very knowledgeable on products. Other premium local car dealerships should take lessons from them. Cadillac is playing in the same league as the Euro brands and doing it well. More

Claude Nolan Cadillac is the Best! My husband and I recently leased a 2016 Cadillac CTS from the Claude Nolan dealership. The sales consultants, service consultants and entire staff are My husband and I recently leased a 2016 Cadillac CTS from the Claude Nolan dealership. The sales consultants, service consultants and entire staff are top notch. This is a great place to do business and we love our new Cadillac. More

Improved customer service I recently brought my 2014 CTS in for 20,000 mile service. I have been a longtime customer at Claude Nolan Cadillac and have been disappointed with d I recently brought my 2014 CTS in for 20,000 mile service. I have been a longtime customer at Claude Nolan Cadillac and have been disappointed with deteriorating customer service over the last 5 years. However, on this occasion I dealt with Michael Morse and despite confusion about the drop-off date he was extremely accommodating and made the experience pleasant and was clearly interested in providing excellent customer service. Based on my experience with Mister Morse I would recommend Claude Nolan Cadillac in the future. More

Better than expected! I had thoroughly done research on the vehicle I wanted (SRX) as well as shopped dealerships online. Claude Nolan had the vehicle I wanted plus other o I had thoroughly done research on the vehicle I wanted (SRX) as well as shopped dealerships online. Claude Nolan had the vehicle I wanted plus other options to consider. I received a "Supplier Discount" through where I work, and they made the deal even better! The car buying process was as expected with the paperwork but my salesperson, Michael Kelso, went above and beyond to help make it smoother. New Car Sales Manager Josh Lauderman also helped making the deal go through easily and lastly, Pete Riera made the financing part simple to understand and complete. My expectations are high and they delivered! More

Disappointed I purchased a new Premium model Escalade. I took this in the dealership because the torque converter in the transmission needed to be replaced. Th I purchased a new Premium model Escalade. I took this in the dealership because the torque converter in the transmission needed to be replaced. The truck also has numerous other repairs from the plastic trim to window issues that are being addressed at the same time. I contacted Mike in service and asked for a different loaner vehicle after I found out that it's going to a month long process to fix the 100k SUV! Mike issued me a tin rental car. mike stated that the his superior would call me about being able to have a larger vehicle. Mik's boss has not contacted me yet. I called American Transmission and they said this is only a two day job. I also called Bob Porter the gentleman that sold me the SUV and he is now move to Fields Cadillac of St Augustine. I am really frustrated because I have purchased several vehicles from this dealership and feel they do not care about their customers. More

Satisfied customer I was very pleased with how the relationship went before and during my purchase. Mitchell Yawn was very informative and helpful with getting me all th I was very pleased with how the relationship went before and during my purchase. Mitchell Yawn was very informative and helpful with getting me all the information I needed for my purchase. The total enviroment was very warm and welcoming. More

satisfied customer First time shopping at claude nolan cadillac and Mitchell Yawn made it very easy, he was able to find the right car at the right price PROfesional. First time shopping at claude nolan cadillac and Mitchell Yawn made it very easy, he was able to find the right car at the right price PROfesional. More