Randy Marion Cadillac of Jacksonville

Sucks at customer service, Dennis the sales manager needs to be fired..your killing your Cadillac business Dennis. Refused to sell me or tranfer the sale to another dealership twice or provide service cause to be fired..your killing your Cadillac business Dennis. Refused to sell me or tranfer the sale to another dealership twice or provide service cause I was unhappy for paying three times for same part which turned out to be something else,,,duh car broke down 10 mins after leaving service dept. Was told to bring back but had to pay for tow service. Dash panel also broke parts in pass floorboard was told it was already like that. The service tech told me they brake all the time but service manager did not want to pay to fix. Service Manger offered to get me a used part for 100.00...sucks sucks..Claude Nolan Had Car 3 days. Broke a week later Goodyear found problem. Thank God...Time for a New Deville Oh It must be me the customer that's wrong..ever heard of doing the right thing Claude Nolan...advertises customer satisfaction (joke) you would still be making $$$ from me as I spent 1500=2000 a yaer in your shop and 6 months ago bought a new Deville ragtop at Massey and now want to replace my truck with a escalade ext....See Massey Cadillac in Orlando Better prices, happy to sell you a car NO BS,Lies, They have 5 dealerships hope one day They replace Claude Nolan More