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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
713 Reviews

713 Reviews of Randy Marion Buick GMC Truck - Service Center

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February 04, 2025

Hector was very good communicator and listened specifically to what I was needing checked and done. All work was performed in a timely manner, and I was notified as soon as it was ready. They pr More

by MCKRGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
February 04, 2025

The dealership is always courteous, on time, responsive, clean and very attentive to the customer concerns. More

by LPOWELL615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Super friendly and very efficient! Justin handled everything great with the service of our vehicle. More

by STATESVILLEAVENU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in the Service Dept.
February 01, 2025

They are super cool and helpful. Get me in and out. Nice and easy to deal with. More

by onewayft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
February 01, 2025

Service center is great. The man that sold us our car was zero help after the sale was done. More

by amymrsmedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Always a great experience. The staff went above and beyond my expectations. Special thanks to Kenny. More

by JENNIECWYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I have taken my 2023 Terrain 5 times, a complete failure, never a block of fuses is damaged, first sparplug, then injector, then gas pump, then the other pump, then an injector, then block of fuses More

by SHAKA45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great job. Very impressed with Justin and his customer service. Thank you very much. Excellent God More

by geneedwards91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 29, 2025

The auto technician was very rude and nasty about fixing my vehicle still under warranty More

by JACKEE_MCCOY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

All the people are attentive and helpful, the service on my truck has always been fast and professional following the manufacturer’s instructions. More

by gomezrj59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
2
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