Randy Marion Buick GMC Truck

This was my third lease with the company and I keep coming back because the staff are personable, professional and understand my needs. The standout for me is Steve in finance. His knowledge and busi coming back because the staff are personable, professional and understand my needs. The standout for me is Steve in finance. His knowledge and business acumen cannot be surpassed by any other in his field of expertise! My thanks to all!! More

Everyone was very professional and courteous. Was the easiest car buying experience I have ever had. Johnny, Christian and Jerrae were very knowledgeable and professional but personable. Will buy Was the easiest car buying experience I have ever had. Johnny, Christian and Jerrae were very knowledgeable and professional but personable. Will buy from here again and recommend this dealership. More

Randy Marion is a great dealership. Always do great job!they are good dealerships. Work is top notch . Always do great job!they are good dealerships. Work is top notch . More

Representative was pleasant to deal with. I had to go to him where most other service centers have the rep come to meet you at the vehicle. I had to go to him where most other service centers have the rep come to meet you at the vehicle. More

The people are nice but my truck is still not fixed. It has only 4000miles on it and has been in the shop 4 times for electronic issues. The radio which controls so many more things was finally replaced It has only 4000miles on it and has been in the shop 4 times for electronic issues. The radio which controls so many more things was finally replaced after 3 days in the shop for diagnostic. So I have a 4 month old truck that went into the shop about a week after purchasing and many times after and frustration level is high on this.$80,000 purchase. More

Absolutely loved my experience with Stephen and Brandon at the Buick, GMC store. Incredible staff, walked up to someone greeting me with a smile and all my questions answered. Highly recommend! at the Buick, GMC store. Incredible staff, walked up to someone greeting me with a smile and all my questions answered. Highly recommend! More

I found this vehicle on Randy Marions website Huntersville. When I called to ask about it, I was told it was in Statesville. I asked if it could be moved to Huntersville because Statesville farth Huntersville. When I called to ask about it, I was told it was in Statesville. I asked if it could be moved to Huntersville because Statesville farther than I wanted to drive for a car. First they said no. Then I got a call from another sales person who wanted to check if everything was set up for a test drive. So I told him no and why. He said he would move it to Huntersville the next day and we set up a test drive. The next day I was told the car is still in Statesville and I would have to go there to see it. The next day I called back and asked why they did not move the car, after I was assured it would be. After a couple more calls they again agreed th move the car. This time they did move it and I test drove it in Huntersville. I pointed out one thing, center console would not open. We discussed price, and thats when I was told It was $995 more because of some protectant they applied to the whole car. I was told I would have to pay for it if I want the car. I did buy the car, and was not happy about the price. I then asked Christian about the center console. His demeaner abruptly changed, witch surprized both my wife and my self. Basically he was telling us you purchased the car and its our problem now. I can deal with all these issues except the fact I had to pay for a protective coating I did not want. Ask before you buy. More

In and out quickly. Just wish I could have turned off or changed channels in the waiting room. Very loud and annoying show. Just wish I could have turned off or changed channels in the waiting room. Very loud and annoying show. More

Great team of folks from sales, to finance, to management. Fantastic experience purchasing a new AT4 after looking for weeks. management. Fantastic experience purchasing a new AT4 after looking for weeks. More

Customer service was top-notch. My salesperson, Madison was extremely knowledgeable about the truck I was considering. She answered all my questions, and I had quite a few. My finan My salesperson, Madison was extremely knowledgeable about the truck I was considering. She answered all my questions, and I had quite a few. My financing manager, Jerrae worked hard to find a rate and a deal that I was comfortable with. And his personality is a 10 out of 10. Also, a shout out to Kris who worked to get me the trade-in value I was looking for. All in all, it was actually a very pleasant car buying experience. More