Randy Marion Buick GMC Truck

We found this dealership after a poor experience at a competitor next door. What a refreshing experience, they actually know what they are doing and treat their customers with respect and dignity. From competitor next door. What a refreshing experience, they actually know what they are doing and treat their customers with respect and dignity. From the sales staff to the finance manager and the service staff, they are excellent More

I'm very pleased with the service that I got. They did a really good job on my car. Thanks. They did a really good job on my car. Thanks. More

Cindy has been great to work with. She is understanding, communicative and very accommodating. Thanks. She is understanding, communicative and very accommodating. Thanks. More

Great advisor. Very cordial. Was a little disappointed in taking an hour for an oil change and state inspection with an appointment Very cordial. Was a little disappointed in taking an hour for an oil change and state inspection with an appointment More

My vehicle purchase experience at Randy Marion GMC was outstanding. My sales representative, Caleb Taylor, was extremely knowledgeable about GMC vehicles. He clearly articulated the features and benefits outstanding. My sales representative, Caleb Taylor, was extremely knowledgeable about GMC vehicles. He clearly articulated the features and benefits that set GMC apart from the other truck brands I considered. His communication and negotiation skills were polite and professional. Caleb Taylor my Sales Rep. along with GM Damon Martin and the F&I Manager William Brown, treated me extremely fairly and facilitated my purchase seamlessly. My vehicle was impeccably clean at the time of delivery, and Caleb thoroughly explained all the operating systems before I left. I rate my overall experience at Randy Marion GMC in Huntersville an A++. I will refer them to anyone looking for a new or used vehicle, and I would not hesitate to return if I needed another vehicle. More

Hector is an excellent service advisor and puts everything to you straight. Quick and easy. everything to you straight. Quick and easy. More

I could not have experienced a better transaction with this dealership than what I got. this dealership than what I got. More

Cameron in Sales and Steve in Finance made this without exception the best experience I have had with any Car Dealership in the Country. I have visited hundreds of dealerships as part of my job and it is e exception the best experience I have had with any Car Dealership in the Country. I have visited hundreds of dealerships as part of my job and it is extremely rare to find the level of knowledge, enthusiasm, courtesy and efficiency I experienced with the purchase of my vehicle here. Fantastic job gentlemen! More

We appreciate everyone that helped with our vehicles. Areas I suggest to improve on 1. When a client leaves a voice message on a service team member phone the client expects a call back or text at leas Areas I suggest to improve on 1. When a client leaves a voice message on a service team member phone the client expects a call back or text at least. This did not happen. 2. When a code comes up do not to assume it is from a phone tower and not call the client about this code. Call the client to tell them so they may choose what to do. This was not done so I ended up taking time to bring my car back 3. my husband vehicle was also serviced. There was a charge for oil change which was expected; however, there was no sticker to say when to change oil nor was the electronics updated to the oil change. Had to bring car in to see what happened and get these things done. We have never had any issues with the Service team members; however, this go around there were issues. We did talk to one of the service management about not getting call back and about the oil change. We hope the next time we come in it goes smooth again like the past visits to your facility. Thank you for everything you do for us. Lori Hight More

My salesman made my purchase very smooth. He didn't talk down to me or act rushed, he was sincere. They had exactly what I wanted, and the price was really good. It was out of state purchase, He didn't talk down to me or act rushed, he was sincere. They had exactly what I wanted, and the price was really good. It was out of state purchase, but transportation was not a problem. The system they have for purchase documents makes it easy to get through process. This dealership has been in business for many many years, which helped me decide to buy. I was reluctant to purchase out of state, but not this dealership. More