Ramsey Subaru

I was in desperate need of a new car I attempted to buy a car at Ramsey Subaru dealership and Dan was unable to find a bank who would finance me he assured me that by putting a down payment it will mak buy a car at Ramsey Subaru dealership and Dan was unable to find a bank who would finance me he assured me that by putting a down payment it will make matters easier and if I chose not to purchase I would be refunded In no than three days if not immediately , About five hours later another Subaru dealership was able to finance me and so I purchased a car with them , I call Dan that same day and told him I’d like to cancel the deposit I had made with him earlier in the day he sounded a bit upset said OK and hung up. Here we are a 9days later and I still have not been refunded, the bank said the dealership has not released the money, I called the dealership the receptionist knew who I was because they have a call ID and transferred me to Dan from sales and the answering machine came onn, and so I redial the dealership and this time they would not pick up for me I called multiple departments and no one would pick up for me , after 15 min of back to back calls someone picked up who sounded like Dan , said that he would let the manager know of the situation and hung up , he didn’t even give me his name , no introduction, just bad all around , All I’m saying is , if a sell doesn’t fall through , you don’t try and screw the client over , that’s bad business not to mention it diminishes the integrity of the franchise , thank goodness I’m not on my last dime and In need of the deposit your holding More

Dan was a very helpful and pleasant guy to deal with. He answered all my questions and made the process very easy. He answered all my questions and made the process very easy. More

Went for trade in inspection and evaluation this afternoon and sales manager Alex gave me low trade in value on my current Subaru I believe to offset price of new vehicle. I had a very busy afternoo afternoon and sales manager Alex gave me low trade in value on my current Subaru I believe to offset price of new vehicle. I had a very busy afternoon after work but drove to dealership in poor weather as I was ready to complete deal today. This would have been my second vehicle with them and I only use their service center. They really wasted my valuable time. If they did not want my business they should have just said so over the phone not play shell games with vehicle prices and trade ins. More

I wish there weren't so much paperwork in buying a car. At least they walked me through step-by-step. Iv'e bought here several times in the past, and am very satisfied with the staff. At least they walked me through step-by-step. Iv'e bought here several times in the past, and am very satisfied with the staff. More

Peter was very helpful and answered all my questions, I didn’t feel rushed. I ordered a car that same day. didn’t feel rushed. I ordered a car that same day. More

Great experience. Great staff. Smooth purchase from start to finish. Will definitely do business again. Great staff. Smooth purchase from start to finish. Will definitely do business again. More

Conveniently located on Route 17 in Bergen County. Very professionally run. In these tough times was able to purchase desired vehicle. Excellent walk through at delivery. Very professionally run. In these tough times was able to purchase desired vehicle. Excellent walk through at delivery. More

Best dealer I’ve ever been to Adam grant is great salesman. Cory in finance is a pleasure to deal with. I would recommend Ramsey Subaru to anyone who’s looking for Subaru. salesman. Cory in finance is a pleasure to deal with. I would recommend Ramsey Subaru to anyone who’s looking for Subaru. More

The dealer was amazing on making my buying experience easy. Sales managers Clayton and Alex went above and beyond to make me happy and satisfied with my Subaru. Awesome customer service! easy. Sales managers Clayton and Alex went above and beyond to make me happy and satisfied with my Subaru. Awesome customer service! More

I felt that the service staff was super friendly and very strait forward. There were times in the past when I went to purchase a car that there was a lot of back and forth and hidden fees that caused the pri strait forward. There were times in the past when I went to purchase a car that there was a lot of back and forth and hidden fees that caused the price of the car to soar. I am happy to report that with Ramsey Subaru that wasn't the case. Our Sales assistant Alex was very friendly, strait forward and help up every step of the way to ensure that we got the best price. Our text sales associate Kate was very friendly and answered all our questions in a quick and easy fashion. I would recommend this dealership to anyone looking for a new Subaru and will continue doing business with them in the future. More