
Ramsey Mazda
Ramsey, NJ
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2,309 Reviews of Ramsey Mazda
Car was brought in for a manufacturer's defect and this dealership made excuses why the problem was not covered under warranty. Moreover, I was charged for repair work that did not solve the problem. dealership made excuses why the problem was not covered under warranty. Moreover, I was charged for repair work that did not solve the problem. I went to another dealership and immediately they determined that the problem was a manufacturer's defect and are going to fix the problem under warranty, More
This is the 4th Mazda I purchased from Ramsey Mazda. Each time I had purchased a new car they were always very accomodating. The last time I was ready to purchase a car, I had a friend who had worked for cor time I had purchased a new car they were always very accomodating. The last time I was ready to purchase a car, I had a friend who had worked for corporate Mazda, who was going to get me a discount. However, Ramsey Mazda did better than her friends and family discount. This time my salesman, Steve Moore, couldn't have been nicer. He was extemely helpful, very laid back, and not at all pushy. He walked me through all the models I was interested in and wanted to make sure that I would be satisfied with my purchase. I ended up buying a 2011 Mazda 3 hatchback, which I was able to go home with the same day. I was fortunate that they had the color and model I wanted right there on the lot. My timing was just right, they had great deals, fair prices and 0% financing. Every person I worked with was very kind and helpful. I would highly recommend Ramsey Mazda and my salesperson, Steve Moore, and John Torres, the manager and Lou, another manager, who was also very helpful. Thank you all! It felt like home purchasing another Mazda from them. More
Peggy was extremely helpful, knowledgeable, and most of all not pushy. I had financing lined up but after speaking with Peggy and Jim I decided to to apply for fianacing through the dealership and Jim got all not pushy. I had financing lined up but after speaking with Peggy and Jim I decided to to apply for fianacing through the dealership and Jim got me a better rate. They were both so happy for me and truely wanted me to get the best deal I could. This has been the BEST car buying experience I have had. :-) More
The guys at Ramsey Mazda where really great. As soon and we walked into the showroom, we were greated by John D. He asked me what I was looking for and I was able to tell him that I was looking for a Mazda we walked into the showroom, we were greated by John D. He asked me what I was looking for and I was able to tell him that I was looking for a Mazda 3 hatchback, but I really wanted a manual shift, which are hard to come by now a days. I also wasn't sure if I was going to lease or buy a used car. I explained to John D, and later to John T how much I was able to put down and what I could afford monthly. John T thought it was best for me to lease and worked within my budget. I have never leased a new car before, and had a lot of questions. Everyone was very patient and answered all my questions. I am glad to say that they went above and beyond to find the car I wanted, with some extra bonuses, in the color I wanted. Overall, I was very satisfied with Ramsey Mazda and would recomend them to anyone who is looking for a new car. More
By far, bar none, hands down - the BEST experience I have ever had purchasing a car (and I have purchased 6 cars in my lifetime, 4 of them high end luxury). I found Ramsey Mazda doing research on Mazda deal ever had purchasing a car (and I have purchased 6 cars in my lifetime, 4 of them high end luxury). I found Ramsey Mazda doing research on Mazda dealerships in the Tri State area (I am from NYC) and was initially impressed with the positive feedback I found on them on various websites. First, they are a BBB accredited business and while I was initially impressed that they only had 4 complaints against them (versus how many cars sold with positive experiences), the BBB had marked those complaints as resolved. My head was already spinning from the various dealerships I had been dealing with up until that point. From the moment I spoke to John on the phone, I decided right there and then that I would be buying my next car from Ramsey Mazda. John was courteous, professional and straight forward - He gave me a more than fair price for the car (over the phone and he detailed the fees upfront - unlike other dealerships who quote one price over the phone to try to get you in and then add over $2000 in fees when you go in person). Once we agreed on the price, I dealt with Jeffrey in finance next who was extremely friendly and knows his stuff. Jeff and I went over the numbers in more detail and he told me exactly what he needed - I spoke to him several times on the phone and he answered every single one of my questions each time I called (again unlike other places where I was told the finance guy "can't get on the phone" and I'd have to come in to see him to go over the numbers). Picked up the brand new Mazda 3 a few days ago and couldn't be happier. Have already told my friends and family about this place and just had to come on here to write up my review. If you're looking for a super smooth transaction to buy a car with no headaches, go to Ramsey! More
I brought in my Mazda CX-7 for service because I smelled oil burning from engine being circulated threw my vents. Amanda and her staff were able to locate the problem and correct it in a timely manner. She oil burning from engine being circulated threw my vents. Amanda and her staff were able to locate the problem and correct it in a timely manner. She demonstrated great knowledge of mechanics and factory warranty. I walked in worried about my vehicle and left confident that the problem was resolved. Thank you Amanda! More
When my daughter and I first visited the dealership, we were just browsing, but regardless Peggy was more than helpful, she was knowledgeable, extremely welcoming, not pushy, because of this, when it came were just browsing, but regardless Peggy was more than helpful, she was knowledgeable, extremely welcoming, not pushy, because of this, when it came time to purchase, we went back to her. She is terrific and a definite asset to Mazda. Jim (finance) was terrific with the financing details. Very efficient and professional. Sometimes discussing finances can be stressful, but Jim made us feel very comfortable. I would highly recommend them to anyone looking for a vehicle. I have been to several dealership over the many years of driving, and this one is special. More
Peggy was wonderful. She didn't push me and she was knowledgable and worked within my means instead of trying to get me to work in hers. She is one of the first car salespeople I have ever liked and e knowledgable and worked within my means instead of trying to get me to work in hers. She is one of the first car salespeople I have ever liked and enjoyed working with. John, one of the managers, was wonderful, friendly and helpful. Jim, in finance, worked unbelievably hard to get me what I needed, definitely above and beyond. Also, the main manager was amazing!!! He was supportive to his entire team! This was the best experience I ever had a car dealership! More
Me and my wife found a car online called about the availability of the car and spoke with a salesman named Peggy she was very friendly advised that there was a fair amount of interest and we could lea availability of the car and spoke with a salesman named Peggy she was very friendly advised that there was a fair amount of interest and we could leave a refundable deposit so no one could test drive or be shown the car. Upon arrival a family asked about the car and was told it was unavailable we were happy we put deposit. We worked with Peggy on the deal and ended up with a very nice Mazda 3. Would Highly recommend doing business with Ramsey Nissan especially Peggy. More
OUTSTANDING in just one word----after shopping multiple car dealers in the last few weeks & looking at many different "suv crossovers"--I wanted to trade in my 2007 Nissan for what i finally decided i want car dealers in the last few weeks & looking at many different "suv crossovers"--I wanted to trade in my 2007 Nissan for what i finally decided i wanted---a 2011 Mazda CX9--I was fortunate to stumble onto Ramsey Mazda via the internet and received a prompt reply from Robert Wood who was extremely polite & willing to help me--no pressure---he then put me in touch with John Torres--one of the sales managers who I liked after just a short conversation--I spoke to John a 2nd time a few days later before making the drive to the dealership which was just over an hour away from me. I was greeted by Bill Rajner & from the moment I walked into the dealership everyone could not have been nicer. We took the CX9 out for a test drive & Bill sat in the back seat and was a wealth of knowledge regarding all of the vehicles features. John gave me a price on the car right away which was far better then the other 2 Mazda dealerships i had visited (even after the other dealerships did their "check with the boss" back & forth routine that we all hate) John also gave me the most for my trade--no smoke & mirrors here, just good honest car salespeople--I would not hesitate in recommending Ramsey Mazda--its the first time I have ever had such a good experience in buying a new car More