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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

February 05, 2020

Best leasing experience I've had I leased a 2020 Jeep Compass Limited from RCJD on Saturday and the experience was wonderful! Simply seamless from beginning to end. The best leasing More

by kl2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulices Nunez, James Turner, Monty Butler
Feb 10, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing this with us, we appreciate your business!

February 04, 2020

Great customer service best buying experience overall content with purchase will definitely recommend to anyone I know for a first time buy thank you very much More

by OPISAPIA85
Recommend Dealer
Yes
Employees Worked With
Ryan Murphy
Feb 05, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much!

February 04, 2020

I felt like I was treated very unprofessionally and wasn't give any information or updates as to when my vehicle would be ready for pickup. The sales department finally did the right thing after the se More

by Srambo527
Recommend Dealer
No
Employees Worked With
Joan Murphy
Feb 05, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see that you had this experience with us. There is no excuse for poor communication and we are working diligently to improve our level of customer service. Thank you for bringing this to our attention and we hope you will give us another chance to earn your service business.

February 03, 2020

Dani was great! she helped me trade in my VW and lease a Durango. I love my new Durango and I’m very grateful for Dani and her professionalism! I would refer friends and family to her! More

by Gigifcox
Recommend Dealer
Yes
Employees Worked With
I think it was Phil. His Pic doesn’t look like him , Monty Butler, Matthew Colon, Phil Enright, Trevor Brennan, Dani Kriscunas
Feb 05, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're glad to help! Enjoy your new Durango!

February 02, 2020

I wish 0 stars was an option. They lie to get you there and are not consistent with what they say. Horrible experience more than once!! More

by MFARRO418
Recommend Dealer
No
Employees Worked With
Ron Federico, Phil Enright
Feb 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way. We try our best to accommodate every customer and if we fell short with you, we sincerely apologize.

February 01, 2020

Stop emailing me Someone over there put in the wrong email address and now I've got Jeep, Mopar, SiriusXM and other CONSTANTLY emailing me about a car I don't own. More

by WILLIAM.DIAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I never worked with anyone, I didn't buy a Jeep from here.
Feb 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hello William, please reply privately with your email address and we will gladly remove you from all of our contact lists. We're sorry for any inconvenience this error has caused you.

February 01, 2020

Jim was great 👍, very please with my service. The older women who helped when I came in to pickup my car was rude, I’m not sure why she is allowed to interact with customers. More

by TRErrrrrrr
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Feb 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for choosing us for your service needs. We apologize you had a negative experience at pick up. Your comments will be addressed with our entire staff.

February 01, 2020

The buying experience was very nice and easy Romeo was extremely helpful and nice to work with I’d recommend someone buying a new car to talk to him More

by KATHY.PARISI
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Romeo Deluca
Feb 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you Kathy!

February 01, 2020

Knowledgeable, Efficient, Pleasant Staff Ramsey Jeep has a knowledgeable, efficient, pleasant staff. Anthony, Trevor, and Matt were willing to do all that they could with helping me with leas More

by KARLAS2282
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Anthony Panzarella, Trevor Brennan
Feb 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for sharing, we appreciate it!

January 31, 2020

Even with appointment the waiting time for a basic oil change was too long. Service Rep needs to be a little more friendly not so abrupt More

by CAROL.ALONSO
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Feb 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for bringing your service experience to our attention. We are continually working to improve our wait times, in addition to improving our level of service and we appreciate your feedback.

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