Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
4 months and 5 days my truck was out of service Truck towed in December 29. Sat for a number of days waiting to have it towed to their diesel service center. 2 weeks total before it was taken in t Truck towed in December 29. Sat for a number of days waiting to have it towed to their diesel service center. 2 weeks total before it was taken in to be serviced. They got me a Chrysler 200 to drive - not a truck but wheels. On Feb 10 they called for me to pick it up. Drove it 10 miles and took back as diesel fumes were being pumped into cab. Back in. New service adviser Chris was great and kept me informed. On Feb 13 Chris called and said truck was done but he wanted to test drive it himself. Went two miles and engine blew up. FCA inspector finally come on March 27 and a few days later FCA approved a new engine. Engines on backorder. Chris got furloughed due to virus and I had to keep calling for any info - they did not contact me. Finally engine arrived April 18 but installer out on vacation. May 4 Chris back from furlough and called that my truck was done. Picked it up but they forgot to recharge A/C. They offered to do it on the spot but since it would take 1-1/2 hours I opted to make an appointment on Friday. More
Ryan Murphy was very thorough in summarizing my 3 Lease Expiration Options for my Jeep Grand Cherokee. Taking out a New Lease or buying a Pre-Certified Grand Cherokee was not as advantages as buying a new Expiration Options for my Jeep Grand Cherokee. Taking out a New Lease or buying a Pre-Certified Grand Cherokee was not as advantages as buying a new Grand Cherokee. Ryan completed all of this within a few hours and I picked up my new Grand Cherokee on the same day Great Job Ryan More
A pleasure to do business with! Great inventory, fair prices and excellent customer service. Very responsive, friendly and informed. Our family highly recommends Ramsey Jeep. prices and excellent customer service. Very responsive, friendly and informed. Our family highly recommends Ramsey Jeep. More
Excellent experience. From the sales representative to the dealership and the inventory to finance and service. I could not ask for better. Thank you Joe the dealership and the inventory to finance and service. I could not ask for better. Thank you Joe More
Most hassle/ nonsense free experience I have had or witnessed with the car buying process. Danielle was extremely helpful and kept open communication. Great job!!!! witnessed with the car buying process. Danielle was extremely helpful and kept open communication. Great job!!!! More
Great dealing with Jim in service car was fixed. And all precautions were taken to protect. Everyone . Jim is terrific great experience. Def will be repeat customer precautions were taken to protect. Everyone . Jim is terrific great experience. Def will be repeat customer More
Nice dealership to work with. Salesman was excellent, honest and efficient with follow up. The ability to communicate and get the deal done in a short amount of time. honest and efficient with follow up. The ability to communicate and get the deal done in a short amount of time. More
I was very happy with the service department. They were polite and helpful with my issue with my truck. I would highly recommend them to my friends. Thanks again for your help. polite and helpful with my issue with my truck. I would highly recommend them to my friends. Thanks again for your help. More
Easy to deal with. Joey was a great salesman. Dealership easy to reach. Overall experience was easy and pleasant. Will recommend to friends and family easy to reach. Overall experience was easy and pleasant. Will recommend to friends and family More