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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

November 05, 2020

They won’t give me a rental because they are bitter I didn’t buy from them. Sorry but the sales team couldn’t make a deal. They have no indoor waiting area. It was cold sitting in a folding chair in More

by Barb
Recommend Dealer
No
Employees Worked With
Mark Simpson
Nov 06, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way, Barb. Our loaners are incredibly scarce. They are allocated to our long-term clients first, then to additional service customers (if available). Due to the Covid-19 pandemic, our indoor waiting room and beverage services have been closed since March. We hope to reopen them in the future when it is more safe for everyone. Thank you for your understanding during this time.

November 05, 2020

There was a no pressure atmosphere where my salesman Henry Knolls was extremely helpful, friendly and made the entire purchase very easy. Financing, Managment, Service and Delivery Experts were extremel More

by Imcleaninginc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Butler, Henry Knowles
Nov 06, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much - we hope you love your new Ram!

November 04, 2020

Robert Battle was fantastic and it was because of his professionalism, patience and friendly personality that we leased with Dodge for another three years. We have been customers for a long time but ha More

by MICHELINE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Frank Carbone, Robert Battle
Nov 04, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for coming back to us for your new Dodge - we appreciate your loyalty! We hope in the future you'll give our Service Team another shot at earning your business there too.

November 03, 2020

Chris A was my service Writer. He patiently listened to my issue and concerns. He expertly handles the processing of the repairs with the service agents and provided me with an understandable explanation More

by zanneny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager , Chris Afram
Nov 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for the great feedback, we're glad to see that you're happy!

November 02, 2020

Made an appointment 1 month out for electrical problem, now Waiting on a part, they told me it would be in last Tuesday, haven’t heard from them, going on 2 weeks now More

by CASEYDRENTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Battaglia
Nov 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hi Casey, we're very sorry for the delay! Our Service Manager indicated that he left you a message on 11/2 regarding the part we've been waiting for. If you need any further assistance, please reach out to Ron Federico - rfederico@ramseychryslerjeep.com or 201-378-3991.

November 01, 2020

Updating review from service on 10/20.Oil/filter change Updating review from service on 10/20. Oil/filter change and recalls (wiper and driver side Mats) once again, customer representative and service pro More

by ABT0381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ga. T1577
Nov 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much, we're glad you had a great service visit!

October 30, 2020

The gentlemen I worked with were polite, efficient and professional. Alex was my salesman and he was careful, knowledgeable and gave me 100% of his attention. I will gladly recommend this dealership. I do More

by DTCALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delemos
Nov 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing - we're glad you had a great sales experience!

October 30, 2020

Alex is professional, polite, enthusiastic and knowledgeable within his field. Love my Grand Cherokee Jeep. It drives smoothly. Looking for great service... ask for Alex. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delemos
Nov 03, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're happy to see this, Maria! Thank you for the great feedback!

October 29, 2020

Mr.Wilson was very nice and helpful. He explained everything he was doing and was just doing a good job. I wish I can see him again in the future. More

by VM180716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Wilson, Trevor Brennan
Oct 29, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback, we appreciate your business!

October 29, 2020

Complete disregard for honoring appointment .Kept my car for 3 days before even looking at it.Finally when they made diagnosis days later they told me they had the part in stock ,but in actuality there was More

by timplou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Federico, Joan Murphy
Oct 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see that you had such a long wait for proper service. Can you please reply privately with your name and contact info so we can look you up to see what exactly happened on our end? We'd like to try and make this right for you. Thank you.

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