Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
They won’t give me a rental because they are bitter I didn’t buy from them. Sorry but the sales team couldn’t make a deal. They have no indoor waiting area. It was cold sitting in a folding chair in didn’t buy from them. Sorry but the sales team couldn’t make a deal. They have no indoor waiting area. It was cold sitting in a folding chair in the parking lot. No heater - no coffee They don’t even wash the car after service is performed. More
There was a no pressure atmosphere where my salesman Henry Knolls was extremely helpful, friendly and made the entire purchase very easy. Financing, Managment, Service and Delivery Experts were extremel Henry Knolls was extremely helpful, friendly and made the entire purchase very easy. Financing, Managment, Service and Delivery Experts were extremely helpful and patient while showing me all the options in my new 2020 Dodge Ram 2500. I would recommend this dealership to anyone who is in the market for a new or used car. Thanks again and I couldn't be happier with my purchase. More
Robert Battle was fantastic and it was because of his professionalism, patience and friendly personality that we leased with Dodge for another three years. We have been customers for a long time but ha professionalism, patience and friendly personality that we leased with Dodge for another three years. We have been customers for a long time but have not been satisfied with their service. More
Chris A was my service Writer. He patiently listened to my issue and concerns. He expertly handles the processing of the repairs with the service agents and provided me with an understandable explanation my issue and concerns. He expertly handles the processing of the repairs with the service agents and provided me with an understandable explanation of the repair. Best of all Chris A kept the channel of communication open. More
Made an appointment 1 month out for electrical problem, now Waiting on a part, they told me it would be in last Tuesday, haven’t heard from them, going on 2 weeks now now Waiting on a part, they told me it would be in last Tuesday, haven’t heard from them, going on 2 weeks now More
Updating review from service on 10/20.Oil/filter change Updating review from service on 10/20. Oil/filter change and recalls (wiper and driver side Mats) once again, customer representative and service pro Updating review from service on 10/20. Oil/filter change and recalls (wiper and driver side Mats) once again, customer representative and service provided was very good. The service cost was awesome and the waiting time was great I just wanted to update name of representative who assisted on this day. More
The gentlemen I worked with were polite, efficient and professional. Alex was my salesman and he was careful, knowledgeable and gave me 100% of his attention. I will gladly recommend this dealership. I do professional. Alex was my salesman and he was careful, knowledgeable and gave me 100% of his attention. I will gladly recommend this dealership. I do not remember the the other gentleman’s name who helped but he was great also. More
Alex is professional, polite, enthusiastic and knowledgeable within his field. Love my Grand Cherokee Jeep. It drives smoothly. Looking for great service... ask for Alex. knowledgeable within his field. Love my Grand Cherokee Jeep. It drives smoothly. Looking for great service... ask for Alex. More
Mr.Wilson was very nice and helpful. He explained everything he was doing and was just doing a good job. I wish I can see him again in the future. everything he was doing and was just doing a good job. I wish I can see him again in the future. More
Complete disregard for honoring appointment .Kept my car for 3 days before even looking at it.Finally when they made diagnosis days later they told me they had the part in stock ,but in actuality there was for 3 days before even looking at it.Finally when they made diagnosis days later they told me they had the part in stock ,but in actuality there was no part. I had to call late that day to see when my car would be ready to find out no part .I had to leave my car for the entire weekend and couldn't even get it that Monday because service technician was off that day.One week later I received my car back. Horrific service they should be embarrassed!!!!! More