Ramsey Chrysler Jeep Dodge

I was helped with what I need it to be done, for my car needs the service representative was very helpful I was satisfied with the job they had done to my car. needs the service representative was very helpful I was satisfied with the job they had done to my car. More

Greg is the truth! This is my third lease with him and the reason why I stay with Jeep. His customer service is great and he always ensures I get a great deal. He helped me upgrade to the High altitude Ch the reason why I stay with Jeep. His customer service is great and he always ensures I get a great deal. He helped me upgrade to the High altitude Cherokee this time around and I love it More

Good experience they work with you to get a great deal. Friendly and great customer service. Went above and beyond to make me happy thanks to entire team. Friendly and great customer service. Went above and beyond to make me happy thanks to entire team. More

Dealership was nice, salesman made a mistake about the final price of the car. I got charged an extra 100 dollars by mistake on my down payment. No big deal, just some mistakes. final price of the car. I got charged an extra 100 dollars by mistake on my down payment. No big deal, just some mistakes. More

H have leased several Jeep’s through this dealership. I couldn’t be happier. James Turner is exceptional. He knows what I require and gets it for me. I just leased my 10th Jeep and I’ll be back! couldn’t be happier. James Turner is exceptional. He knows what I require and gets it for me. I just leased my 10th Jeep and I’ll be back! More

Service issue. I schedule an appointment at 9:30 and my car doesn’t even get looked at at 3 when o had to pick up the car. Happens several times. Why should I even make an appointment. Very inefficient car doesn’t even get looked at at 3 when o had to pick up the car. Happens several times. Why should I even make an appointment. Very inefficient More

John was professional and courteous. He was extremely pleasant to deal with, understanding the issues and my needs. Quick to ensure Service was performed and I received my truck back. pleasant to deal with, understanding the issues and my needs. Quick to ensure Service was performed and I received my truck back. More

My experience at Ramsey Chrysler Jeep Dodge Ram was one of the worst experiences I have ever had in my automotive career. Your service Adviser, John Esposito conducted himself in an extremely unprofessiona of the worst experiences I have ever had in my automotive career. Your service Adviser, John Esposito conducted himself in an extremely unprofessional manner. after I had purchased my vehicle from your dealership with an aftermarket warranty sold to me by your staff he asked me for extensive amount of additional diagnostic time to be approved for issues that the vehicle did not come to the dealership with any concern of. I explain to him that I was not going to approve any work for an extra amount of allotted Time that did not pertain to the reason the vehicle was being serviced in the first place. John then Asked me why I had purchased this extended warranty after I explain to him that I am a technician in the industry and then told me if I knew how to fix it then I should come to the dealer and pick up my vehicle and do it myself. At which point he hung up the phone on me all the while on a recorded line with the Allstate representative working with me on my claim. This was an extreme inconvenience to me as the vehicle had already been in the dealerships possession for several days needing a tow to their facility And I now need to call to have the vehicle picked up by a tow truck to have the original job completed else where. Again an inconvenience to me as I have now been Without a vehicle for two weeks and to top it all off while the vehicle was at your facility the technician cleared all codes so that the facility that I brought the vehicle to after I had left your dealership was not able to diagnose any issues So now I will have to wait for this problem to happen again and bring the vehicle back to this other facility to have the initial issue fixed that started this whole problem. So this will continue to be a greater inconvenient for me in what will probably be the near future. When I purchased my truck from your dealership I had an extremely unpleasant experience and I will never return to this dealership or ever suggest somebody to ever purchase a vehicle or have service preformed at your facility ever again. This is my third Chrysler product and you can read about the fact that I am a lifelong Chrysler enthusiast in your corporate MOPAR magazine where there was a several page article on my history with Chrysler as a brand and how much I like their vehicles. Your facility is a disgrace to Chrysler as a brand and the people that you employ are very unprofessional both on their sales and service sides. I hope this review makes its way to somebody with some sort of control Overseeing the dealership so that’s some serious changes can be made so that others will not have to deal with the massive amounts of inconvenience and unprofessionalism that I have had in my two interactions with your dealership. More

HORRIBLE HORRIBLE HORRIBLE!!..they don’t even deserve one star. Worst service department ever! Takes weeks to get an appointment, I take a day off of work to drop my car off at 8am. They say they will call y star. Worst service department ever! Takes weeks to get an appointment, I take a day off of work to drop my car off at 8am. They say they will call you and never do. I called myself to find out if my car was ready and they tell me they haven’t even looked at it yet and that they will call me back. They never called back and I call back again to see what’s happening. Lady lies that she spoke with someone at my phone number and that someone said they could keep my Jeep till tomorrow. Which was a total lie. Nobody ever called!! They said they need to keep my Jeep so I ask for a loaner car and they claim they don’t have any. Spoke with a manager and they were also no help at all. Their answer is that I can make another appointment. For what so I can take another day off of work for no reason, I don’t think so. Will never be coming back here for anything. More

Awesome support. Always had good support from this dealer. I love this dealer. I will always recommend people to go to this dealer( Ramsey Dealer- Great Location with awesome people) dealer. I love this dealer. I will always recommend people to go to this dealer( Ramsey Dealer- Great Location with awesome people) More