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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

February 09, 2021

Easy in, easy out. I like pulling into the garage. I Easy in, easy out. I like pulling into the garage. I was there for a recall and was in and out so fast. Thanks, as I was able to get back to my job More

by RICHARDEMMICH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Feb 10, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 09, 2021

Honest dealership. Haven’t had a problem through purchase and servicing my CPO Grand Cherokee, very helpful and courteous in every interaction we have had. All my Jeep’s are now serviced by them. More

by JGWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson, John Esposito
Feb 10, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

February 08, 2021

The service to my car itself was fine. However the waiting room is awful. We my not be BMW owners, but we deserve better than a room that feels like I’m about to go into a visit in a jail. More

by JJ5274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Federico, Joan Murphy, Jim Ryerson, Chris Afram, Mark Simpson, Chris Battaglia, John Esposito
Feb 10, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your honest review! Our waiting room is usually much more friendly - however due to the pandemic, we've had to remove snacks, kids toys, magazines, and beverages from the area. As soon as it's deemed safe again, those comforts will return.

Feb 10, 2021 -

JJ5274 responded

Fantastic.

February 08, 2021

Didn’t get to buy from Ramsey. Salesman that I was speaking to never called back. Got excuses. The vehicle I was interested in could be there the day after I spoke with him (bc the manager was using More

by dvsloeffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Battle
Feb 08, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're sorry to see that you had this type of experience with us. There is no excuse for a lack of communication, and your comments have been passed on to our Management team who will address them with our entire sales staff. We hope you enjoy your new Ram.

February 08, 2021

Excellent service! Everyone that I came in contact with during my visit was very pleasant and personable. They were quick to get the work completed on my vehicle. Thanks again. More

by jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Federico, Joan Murphy, Jim Ryerson, Mark Simpson, Chris Battaglia, John Esposito
Feb 10, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 08, 2021

I was happy with my service appointment. It was easy to I was happy with my service appointment. It was easy to schedule and service was provided in a timely manner. Our service tech was very professiona More

by PATRICKCROWE738
Recommend Dealer
Yes
Employees Worked With
John Esposito
Feb 10, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 06, 2021

Just received an unexpected bill for my trade in which I was never informed about upon releasing This is not good business at all. When taking my car I should have been told of these charges. There were n More

by JODIBIANCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Panzarella
Feb 11, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're sorry to see that you're unhappy - please reach out to the sales consultant that assisted you for information. There should also be contact information on the paperwork you received back that may be able to clarify or answer any questions you might have. We do not assess the trade in vehicles here, it's done by an outside agent.

February 06, 2021

Chris was extremely helpful and I look forward to working with him again. I anticipate being a customer moving forward and as soon as my lease is almost due I will be sure to reach out More

by MichaelC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Afram
Feb 08, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback, Michael! We look forward to seeing you again!

February 05, 2021

I was so happy with my experience at Ramsey jeep Our salesman Nic Iannolo was such a pleasure to work with Highly recommend the dealership More

by MIDGE663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Iannolo, Matthew Colon, Trevor Brennan, Frank Carbone
Feb 05, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for sharing - we're glad to see you had a great experience!

February 05, 2021

Every time I bring my Jeep in I am quoted an absurd amount of money. Nothing seems to be apart of the warranty that they highly suggested purchasing when I bought my car. Service team is not the friend More

by Tymars17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joan Murphy
Feb 05, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way. We never push services that we don't feel are necessary, but we will make you aware of items to watch for - it's always the customer's decision to do the work or decline. Your comments regarding our staff have been forwarded to our Service Manager and they will be addressed. Thank you for bringing your experience to our attention.

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