Back

Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

Directions

By Type

2,003 Reviews of Ramsey Chrysler Jeep Dodge

February 19, 2021

Joey was absolutely amazing and so helpful! He really helped us get to the best deal possible! He listened to what we wanted and really was knowledgeable about everything ! Thank you again! More

by ROELICATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Joey Messina, Frank Carbone
Mar 01, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're glad you had a 5-star experience!

February 19, 2021

Joe was absolutely amazing. I had a relaxed and comfortable experience. I wanted to go straight into numbers first and that is exactly what we did. More

by ATripoldi2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Mark Babin, Steve Pekar, Trevor Brennan, Joseph McGreevy, Frank Carbone
Mar 01, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

February 18, 2021

I brought my Compass in because it had stalled six times while waiting at an intersection, and it had trouble each time with starting again. No, it was not the automatic shut off when stopped at a light. I More

by Blown Away
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Battaglia
Mar 22, 2021 -

Ramsey Chrysler Jeep Dodge responded

Hello, our service manager has indicated that your vehicle issue has been resolved. If this is not the case, please reach out to Ron Federico directly at rfederico@ramseychryslerjeep.com or 201-378-3991. Thank you.

February 18, 2021

Hey you guys did a great job especially Jimmy in getting my truck done while I was away. Jim just said I’ll take care of it and it was done. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're happy to see all went well, thank you for sharing!

February 18, 2021

It was because of convenience I tried out your dealership for service. I had a coupon from Chrysler and it turned into something very unfortunate. The woman who took care of my visit was very unpleasant fr More

by lovelymel2106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see that you had a negative experience with a member of our service team. We appreciate your comments and have forwarded them to our Management team who will address them with our staff. We hope you will give us another chance to earn your business in the future.

February 17, 2021

Ana was great ! Made purchasing a vehicle painless and she went over every question I had and answered them all which I felt she really heard me. Trevor was great as well explain the warranty as well as t More

by Jenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Ana Gomez, Frank Carbone
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing your experience with us, appreciate your honesty and hope you enjoy your (new to you) vehicle!

February 17, 2021

Very disappointed about the service. I waited 2 hours for a basic oil change and tire rotation. I will think hard about using the service department again even though I have for many years. More

by audreyrgoodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Esposito
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your experience with us, and we apologize for the long wait you encountered in our service department. We are in the process of upgrading to a new service facility, so we hope that you will return to us in the future for a much more pleasant experience.

February 17, 2021

The guy John was nice, however I did tell him I had to be somewhere at 2pm. I got there at 10:30 am, 1:30 pm came around and I didn’t even see my car taken into the shop yet. I asked how much longer and they More

by brianwinters730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Esposito
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your experience with us, and we apologize for the long wait. We are in the process of upgrading to a new service facility, so we hope that you will return to us in the future for a much more pleasant experience

February 17, 2021

As always a great experience. Mark answered a bunch of questions for me on the phone, then set me up w my appt and helped me figure out my service plan. And Jim is the best! He always does whatever he ca More

by dh43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson, Mark Simpson
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 16, 2021

Chris B, Mark, Jim are great service advisors. Very knowledgeable and and have great personalities. Will definitely refer this dealer and the service department to friends and family. More

by JGBMARTINEZ2431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson, Mark Simpson, Chris Battaglia
Feb 17, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

...
24
...