Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
My salesman Robert was excellent and very professional! All the other department personnel we dealt with were just as professional and quick which made the whole process seamless and very quick! Definitel All the other department personnel we dealt with were just as professional and quick which made the whole process seamless and very quick! Definitely would reconned this dealership! More
Start to finish, the entire experience was zero pressure, extremely informative and met our needs on every front. The team at Ramsey Chrysler Jeep Dodge are proactive, detail oriented and first rate. extremely informative and met our needs on every front. The team at Ramsey Chrysler Jeep Dodge are proactive, detail oriented and first rate. More
I had a very pleasant experience at this dealership. Everyone was very helpful and answered all of my questions. Dylan provided me with great service and helped me to work out a deal that was good for m Everyone was very helpful and answered all of my questions. Dylan provided me with great service and helped me to work out a deal that was good for me. More
Joe Messina the salesperson met us coming in and was incredible, direct and no nonsense which was greatly appreciated, he made buying a car as easy as ever, I have already referred Joe incredible, direct and no nonsense which was greatly appreciated, he made buying a car as easy as ever, I have already referred Joe More
-MOTOR REPLACEMENT- I built my 2022 Gladiator Rubicon (BLUE) from the factory and received it in February 2022. After driving it for a few weeks i noticed a knocking in the engine bay. I made several app (BLUE) from the factory and received it in February 2022. After driving it for a few weeks i noticed a knocking in the engine bay. I made several appointments to get this checked out and repaired. (I'm traveling from the Bronx which is about a 45min - an hour drive depending on traffic) 2 out of the 3 appointments were rescheduled once I got to the service department. it took 3 month to get a loaner and finally get my jeep looked at. I dropped it off and a week later was informed that the problem could not be fixed and a new Motor had to be ordered which would take up to 3 weeks. I spoke with Marc.N (Service manager) and Dealt with Joan in service (very unprofessional) horrible attitude and customer service. when I spoke to Joan this past Friday October 28th, she mentioned that the motor came in and the jeep should be ready by the middle of next week. Well... I spoke to Joan yesterday (Monday October 31st) and she said she would call me right back which she never did. So Today is Tuesday November 1st 2022 I call serviced and finally spoke to Joan, she then said that the jeep "Should be done sometime next week that there are other people ahead of me" I am very disappointed and unpleased with the way I am being treated. I had a great experience with the sales department and an extremely horrible experience with their service department. More