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Ramsey Chrysler Jeep Dodge
Ramsey, NJ
2,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
April 11, 2019
Very Disappointed Had a scheduled appointment for an oil change and waited for it. It took 3 hours! Was given a small discount but my time is more valuable. Had a scheduled appointment for an oil change and waited for it. It took 3 hours! Was given a small discount but my time is more valuable. More
by Disappointed
Verified CustomerEmployees Worked With
Joan Murphy
April 11, 2019
Never buying another Dodge or Jeep EVER AGAIN. Brought my 2015 Dodge Durango because my service airbag light came on. Despite being under the mileage warranty, I missed the time warranty by a few Brought my 2015 Dodge Durango because my service airbag light came on. Despite being under the mileage warranty, I missed the time warranty by a few months. I was told there was a great chance that Dodge would do the right thing and help me out with the $1100 bill I received. Because the customer service rep discounted my bill by 10%, Dodge proceeded to tell me that he couldn't offer anymore money back. Had the service representative not given me off 10%, I would have received much more off later on...this is something that should have been known and communicated to me! So after buying 2 cars from this company, I get told that my airbags are now not working and I need to spend $1100 to fix it AND I have a newborn coming in a few days so I needed to get it fixed. This company should be ASHAMED of how they treat a loyal customer. Additionally, how can airbags just suddenly stop working when the car was never in an accident. This is borderline criminal. More
by DBUCCO174
Employees Worked With
Guy's name was Jason who helped me.
April 11, 2019
Horrible service experience Took my car for its first oil change which in the past Witt my other jeeps from here have always been free. The salesman who helped me ended up paying Took my car for its first oil change which in the past Witt my other jeeps from here have always been free. The salesman who helped me ended up paying for me that’s why it was “free” Anyway, I got the car it’s oil change I January. 2 weeks later I noticed my car kept stoping while I was driving and the emergency brake would randomly go on. VERY scary for me and especially my 5 year old. I had to wait a few weeks for a service appointment despite be dangerous because they didn’t have a loaner for me. The day I dropped my compass off (Friday) for service they gave me a giant mini van which was a little ridiculous since I’ve never driven something that big, Raul checked my oil and said maybe they put the wrong one in the car (which is ridiculous). On Tuesday Raul called me asking if it was ok to do an oil change because they have to do that to run and see what’s wrong with the car. I said of course. When I picked up the car Tuesday he told me I had to pay for it, the car burned the oil and that was the problem. I told him I just had the car’s oil changes the month before! It hasn’t even been 1,000 miles!!! Every time I said something her had an answer. He said maybe it burned the oil because I had the car running a lot! I drive my car to work and back! How am I possibly burning that much oil in 3 weeks?!? Am I going to need an oil change every month that means I asked? They clearly messed up the first oil change!! I shouldn’t have been charged for the second one. They could seriously care less. Also I had to go out with my car seat and bags both hands full to go get my car. They couldn’t even pull it up for me or even wash it !!! This is my 4 Jeep from Ramsey Jeep and I can honestly say I will not be coming back for service or to even release a new car More
by 1008LISA84
Employees Worked With
Raul Roman
April 11, 2019
Greg was very pleasant and polite and very patient answered Great to dealership and employees are pleasant and helpful clean and easy to get to. They work with you to meet your needs as wants. Thank you all for Great to dealership and employees are pleasant and helpful clean and easy to get to. They work with you to meet your needs as wants. Thank you all for your time and help More
by PICCOLINO.DIANE
Employees Worked With
Greg Wilson
April 11, 2019
Manny is so wonderful Manny, my sales agent was kind and really listened to me about what I needed, and was superior in getting me my monthly payments to my desired dollar Manny, my sales agent was kind and really listened to me about what I needed, and was superior in getting me my monthly payments to my desired dollar amount. I would recommend him highly to anyone. He’s certainly in the right profession. More
by TAALLEN611
Employees Worked With
Trevor Brennan
April 11, 2019
Won back my business I Tried Paramus dealer for service and they were a disaster on every level. Ramsey won back my business with the excellent service they provided. I Tried Paramus dealer for service and they were a disaster on every level. Ramsey won back my business with the excellent service they provided. More
by BSLAYNE
Employees Worked With
Joan Murphy
April 11, 2019
Amazing! I have been working at Ramsey jeep for a little over a year now and I have bought/leased 3 cars from here b4 I started working here. Just an amazing p I have been working at Ramsey jeep for a little over a year now and I have bought/leased 3 cars from here b4 I started working here. Just an amazing place! Great cars and amazing staff. Very very happy! More
by EMILYFERRARO
Employees Worked With
James Turner
April 11, 2019
Great staff and very professional dealership. Great car dealership service dept. and the employees are pleasant and helpful. The service dept. is clean and easy to get to. They make your service e Great car dealership service dept. and the employees are pleasant and helpful. The service dept. is clean and easy to get to. They make your service experience a breeze.. Thank you all for your time and help and the service manager Ron goes out of his way to have his dept running like silk. Ownership needs to know that the employees that you have are just as important as we the customers. More
by ritchie.markovski
Employees Worked With
Ron Federico
April 11, 2019
Regular service the service was excellent, efficient and courteous fro scheduling to checking out The service consultant explained everything at the time of write up the service was excellent, efficient and courteous fro scheduling to checking out The service consultant explained everything at the time of write up and the work was finished promptly. More
by SHIVI513
Employees Worked With
The only contact I had was with Jim Ryerson,
April 11, 2019
Thank you Jeep!! Joan was the best …..Explained the Services needed, arranged for Loaner Car, and was on the mark with benefits of the Maintenance performed. I will o Joan was the best …..Explained the Services needed, arranged for Loaner Car, and was on the mark with benefits of the Maintenance performed. I will only have Ramsey Jeep perform all services in the future. Thanks JOAN!! More
by dmgray
Employees Worked With
Joan Murphy
