Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,003 Reviews of Ramsey Chrysler Jeep Dodge
Pleasant service Customer service was excellent without being overbearing with pressure to buy. Employment team was also knowledgeable in their products . I had one Customer service was excellent without being overbearing with pressure to buy. Employment team was also knowledgeable in their products . I had one of the best buying experience purchasing a new vehicle .9 More
Short and Pleasant Visit I came in for an oil change. I was pleased they honored my appointment and finished the oil change and system checks within a half hour. I stayed to I came in for an oil change. I was pleased they honored my appointment and finished the oil change and system checks within a half hour. I stayed to wait for the car in a comfortable waiting room. More
Very Responsive Service We bought three cars from there s dealership in the last two years. There were some things (mainly recales) to be fixed, and as we have 3 cars it mig We bought three cars from there s dealership in the last two years. There were some things (mainly recales) to be fixed, and as we have 3 cars it might be confusing. As it was unclear which car have which issue, I go an immediate call from the Dealership Service manager, Ron. I did explained him about the confusion, and he sorted it out immediately This is an example for how an "A Tier Service", keep its customer happy. More
Annual service Very easy to work with and helpful. On time and good quality work. that is all I have to say on it Thanks you all. Very easy to work with and helpful. On time and good quality work. that is all I have to say on it Thanks you all. More
Unnecessary hard sell As per my last purchase, it is a fight for every penny and never any dealing with a straight shooter. The process takes too long, and is quite borin As per my last purchase, it is a fight for every penny and never any dealing with a straight shooter. The process takes too long, and is quite boring and even stressful. Most likely my last purchase here. More
New truck Really wanted another pickup truck since I switched to the Jeep Grand Cherokee a while ago. I went in for an oil change and was looking around. Joseph Really wanted another pickup truck since I switched to the Jeep Grand Cherokee a while ago. I went in for an oil change and was looking around. Joseph Messina was my sales consultant and helped me out a lot along with one of the managers. They both did a very good job of dealing with me and putting me in the truck I wanted. Also Jason lanzillotti in service is great. More
Buying a new Rubicon 1) Dani is awesome. Hugely helpful and smart. If not for her I would have left. She followed up after I left, she dropped the car off. Perfect salespe 1) Dani is awesome. Hugely helpful and smart. If not for her I would have left. She followed up after I left, she dropped the car off. Perfect salesperson. Professional, courteous and very customer oriented. 2) you work hard to make a purchase hard. I could not wire money. Bearded finance guy difficult other guy great. I wanted to send you cash and you went out of your way to make that as difficult as possible (I had to drive to get a bank check) 3) car not on the lot. Then no gas. Why does it take 5 hours to buy a car??? 4) jerky sales manager 5) lots of sales guys sitting around like they are at a bar. Unprofessional. Lousy culture. 6) guy who instructed me on the Jeep is a gem. I run a lot of businesses. If this were mine, I’d fire the management team today. More
Great experience in service Jason Lanzillotti in service took care of my wife and I and I was very appreciative of his feedback and follow up. It was a pleasure dealing with him Jason Lanzillotti in service took care of my wife and I and I was very appreciative of his feedback and follow up. It was a pleasure dealing with him and will look for him to take care of me in the future. More
Above and beyond From the time I walked in I was at ease and my situation and questions were considered with concern and sincerity. From my salesmen Anthony, to the gu From the time I walked in I was at ease and my situation and questions were considered with concern and sincerity. From my salesmen Anthony, to the guys I met in Finance showed tremendous patience along with swiftness in reaching my goal in my purchase. Great team that went above and beyond any people I've dealt with. I believe I was met and shook hands with a rep from most departments, and was constantly asked by passing employees if there was anything I needed More
Going the Extra Mile Went to Jeep Ramsey met with joe Vasquez couldn’t have been nicer . I was a referral but still I watched as others came in he treated everyone the s Went to Jeep Ramsey met with joe Vasquez couldn’t have been nicer . I was a referral but still I watched as others came in he treated everyone the same. We picked my car settled on price then went to work the numbers I believe Kevin was his name in Finance great guy. I got approved and then back to joe to set up insurance. Met with joe and Becky again another helpful person. Becky even accompanied me to the bank Bc the bank tried to increase my limit but was not going thru so went to bank. I have leased cars from Acura Ford Chevy and Volkswagen and hands down Jeep Ramsey and Joe Vasquez are the best . Thank you More