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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,003 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,003 Reviews of Ramsey Chrysler Jeep Dodge

August 27, 2019

Grand Cherokee lease and Grand Cherokee purchase Everyone at Ramsey Jeep is so accommodating. I had some questions after I brought my car home and Todd, the owner of Jeep, took time out of his day to More

by Ultralady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez , Monty Butler
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're so glad you had a great experience, thanks so much for choosing us and for sharing!

August 26, 2019

Excellent Everything was superb from the moment I walked in! Manny in sales was excellent and took his tome to get me into the car I really wanted More

by SUNNYV0228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel and Frank in finance , James Turner
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much, we're glad to see this!

August 26, 2019

Car Service The attention is not the best, waiting time extremely long, prices ridiculously high, labor rate higher than parts and nothing was replaced, totally u More

by MADRIDGRISELDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The person that received the car was very rude , Joan Murphy
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way after visiting our service department. If you choose to visit again, our Service Manager would like to assist you personally. Please ask for Ron Federico when you call for an appointment. We would love the chance to give you a better experience!

August 26, 2019

Avoid if at all possible! My car was at this dealership for 4 days without ever being looked at. Despite several requests I was given no information on when it would be diagnos More

by Jeepliberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Federico, Jim Ryerson
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're sorry that this happened, but as we explained, the part that we needed to repair your vehicle properly was discontinued by the manufacturer (we only found this out after trying to order it for you). We suggested finding an outside shop that could manufacture one for you, and we're glad that you did. We hope that you will continue to be a service customer of ours, and if there is anything more we can do better, please let us know.

August 26, 2019

Ryan Murphy was excellent Ryan Murphy sales rep was excellent. & even the management team was excellent I m highilly recomend if you need new Jeep go meet Ryan Murphy. More

by GKANDOLA71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Brennan, Ryan Murphy
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you!

August 26, 2019

Excellent Service! If you are in the market for a new automobile go see Joey Messina at Ramsey Chrysler, Jeep, Dodge. He made my experience buying a new car seamless. He More

by JULGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Messina, Matthew Colon, Trevor Brennan
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you, enjoy your new Jeep!

August 24, 2019

No customer service ethics I dropped off the car 730am told. Joan I will be back by 130pm since my partner had to.go.to.work. Get to the dealer and they did not check my car.as More

by lopezjeannette10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry for the miscommunication on our part. We understand our customers' time is important and apologize that you had such a delay in your service. Typically when customers leave their vehicles with us, we assume we have the day to do the service unless a specific pickup time is noted. There is no excuse for the lack of attention from your service adviser, and we have addressed your comments with all of our service advisers. We again apologize for your inconvenience and hope you will return to us for service.

August 23, 2019

Great job! After an initial scheduling misunderstanding, the service staff worked diligently to repair my Jeep. Very hands on staff and qualify work! Definitel More

by Hockeyskillz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Federico, Joan Murphy
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're glad to see this, thank you for sharing!

August 23, 2019

Amazing !! Salesman was extremely knowledgable, friendly and respectful. I didn’t feel pressured at all. Salesman worked with me to get the truck I wanted at More

by KPAL4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Messina , Matthew Colon, Trevor Brennan
Aug 28, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you!!

August 23, 2019

Durango Typical car purchasing experience. I believe the process the Ramsey Dealerships used was a bit annoying. If you want an explanation, feel free to call More

by JMBARR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionists, Matthew Colon, Trevor Brennan, Ana Gomez
Sep 06, 2019 -

Ramsey Chrysler Jeep Dodge responded

Thank you!

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