Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very quick & professional service . Keep you inform for the whole process. Flexible schedule. Keeping their words Keep you inform for the whole process. Flexible schedule. Keeping their words More
Service office waiting area is not premium match to Benz even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued fixed by customer self is from the control system. Technician has not fully knowledge of the system. Should provide a car cleaning volunteering, get back car with same condition. BMW will returned in clean and ready condition for customer even that is not service request . As a Mercedes customer I did not receive any premium experience in the service but we paid extremely high price for the vehicle expecting an excellent after service. The staff is nice but the service it self is felt cheap More
The dealership they are very accommodating very prompt. They listen to the complaints and they follow through with the problems. I recommended very highly. They listen to the complaints and they follow through with the problems. I recommended very highly. More
The take in process was easy and the repair process was fast. And received the car washed and detail, which is very important to us! fast. And received the car washed and detail, which is very important to us! More
Rob Carlson exemplifies the best in service. Always polite, committed and courteous, a great listener. His follow up is also excellent. Always polite, committed and courteous, a great listener. His follow up is also excellent. More
Bob Bianki was very helpful in having things done in a timely fashion and orchestrated all the various things to be done efficiently so that I was able to get my car asap. He is a dedicated and hard worke timely fashion and orchestrated all the various things to be done efficiently so that I was able to get my car asap. He is a dedicated and hard worker. I thank him very much for his caring and helpfulness. More
Great service and very professional. I have been a longtime customer. Victor always goes beyond the norm to be helpful. I have been a longtime customer. Victor always goes beyond the norm to be helpful. More
Rob Carlson is always courteous, helpful, professional and a pleasure to deal with, he is a consummate professional and a pleasure to deal with, he is a consummate professional More
Excellent customer service, such that I highly recommend this dealership to prospective customers who are considering purchasing and servicing a Mercedes vehicle. this dealership to prospective customers who are considering purchasing and servicing a Mercedes vehicle. More