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1,551 Reviews of Rallye Lexus - Service Center
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March 22, 2018
Perfection I was reminded by an email that I was due for my car inspection. I love this, as I work in the courts and would hate to get pulled over for an expire I was reminded by an email that I was due for my car inspection. I love this, as I work in the courts and would hate to get pulled over for an expired inspections. I also can not thank Pam for always looking after me and I LOVE the 2018 RX. Thank you More
by Barbara619
Verified CustomerEmployees Worked With
Pamela Palasciano
March 22, 2018
20k visit Was greeted by the attendant immediately, explained why I was there. All it’s info was taken and I got my car within the estimated time the attendant Was greeted by the attendant immediately, explained why I was there. All it’s info was taken and I got my car within the estimated time the attendant had mentioned. All the work was done to my satisfaction. Great visit and a great dealership. More
by lexus113
Employees Worked With
Pat
March 22, 2018
Superb The service is Rallye Lexus is so much better then anywhere else I have ever gone. They never let me down. A perfect 10. Thank You The service is Rallye Lexus is so much better then anywhere else I have ever gone. They never let me down. A perfect 10. Thank You More
by GCCOPPER
Employees Worked With
March 22, 2018
quick I came in for a rotation and LOF. I was told that LOF was not required. Rotation and service check were performed and I was on my way. I do not m I came in for a rotation and LOF. I was told that LOF was not required. Rotation and service check were performed and I was on my way. I do not make recommendations. More
by MRSCHLENOFF
Employees Worked With
March 22, 2018
Above and beyond As ways treated like you are the most important customer they have. I have had my car since 2002. The service from that day to now has been consisting As ways treated like you are the most important customer they have. I have had my car since 2002. The service from that day to now has been consisting the same. More
by GPET171
Employees Worked With
I can't pick any one person because it's the whole team that delivers the great service.
March 22, 2018
Routine service and inspection Brought my car in for an inspection and routine service. Representative from dealership called and left voice message on my machine to call her back Brought my car in for an inspection and routine service. Representative from dealership called and left voice message on my machine to call her back and I called her back and left her a message to call me back as I was not satisfied with a coating put on my windshield costing hundreds of dollars that appeared usless More
by WENDYMAKAROWITZ
Employees Worked With
Neil Fogel
March 22, 2018
Nothing but the best They were wonderful, as usual. My schedule changed and I showed up about 2 hours early, completely prepared to wait. Nope - they took me right in. My They were wonderful, as usual. My schedule changed and I showed up about 2 hours early, completely prepared to wait. Nope - they took me right in. My car was finished by the time my original appointment was scheduled for. More
by Sk8r819
Employees Worked With
August 12, 2017
Rallye Staff are Simply Amazing! There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treat There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treated me like the QUEEN that I AM! I honestly can not say enough about Joanna, Pam, Michael, Mike and Paul! I always tell them when I am there, (this is my 4th) I must always drive a Lexus because where else can I go and get treated with so much RESPECT! More
by Tjacks
Employees Worked With
Other Employees :
Paul P. , Kevin Losee, Pamela Palasciano
June 15, 2016
Called for service I called for service. Person answering the phone very polite, and professional. She transferred me to the individual to make the appointment. Again, f I called for service. Person answering the phone very polite, and professional. She transferred me to the individual to make the appointment. Again, friendly, asked me about the problem, and accommodated me with a morning appointment on short notice. They told me I should be out within 45 minutes of my appointment. I arrived, was met by a very nice gentleman. Problem was addressed, fixed, and I was out in half an hour. I have dealt with other Lexus dealerships in the past, this was my first experience at this dealer. Needless to say this is my only choice for any future service and or vehicles. They are far above the others. More
by Joel
Employees Worked With
March 12, 2016
Joanna Oates is a horrible service rep! Every time I have brought my car to be serviced here, I was faced with this extremely rude woman, Joanna Oates. As soon as I opened my mouth, she cut Every time I have brought my car to be serviced here, I was faced with this extremely rude woman, Joanna Oates. As soon as I opened my mouth, she cut me off and spoke in a very rude way to me. Then she tried to skip my car wash and refused to listen to me and then when I asked for a receipt she lied to her superior and stated I asked for a receipt before I made payment. When I asked her a question about my bill she got loud and said , "we won't change our tire prices for you!" I told her I have a right to ask questions. She didn't make any sense. She just gave me a hard time every single step of the way when I came in. She is a nasty, rude, horrible woman. She should be fired! The way she behaved with me was terrible. I will file a complaint about her unprofessional behavior with the BBB as well unless she issues an apology. More
by Malikab
Employees Worked With
