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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,558 Reviews

1,558 Reviews of Rallye Lexus - Service Center

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September 09, 2018

It’s was excellent The service was excellent they took care of everything and treated me so good excellent service and told my family and friends they would buy a car an More

by a.delbrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pamela Palasciano, Steven Holmes, Aaron Marsh, Jay Rosenthal , Frank Licari
Sep 10, 2018 -

Rallye Lexus responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations! Jay Rosenthal General Manager

September 06, 2018

The service was excellent The service at Rallye is always excellet.. The service writer is excellent as well. Joanna is always knowledgeable and accommodating. The service h More

by BERNI1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Rallye Lexus responded

Thank you for sharing your feedback regarding your service appointment with Joanna. Your kind words mean so much! Jay Rosenthal General Manager

September 05, 2018

It was great Every one was extremely knowledgeable and very kind and nice. They went out of their way to be very helpful. They finished the service very quickly. More

by ASKMOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Licari
Sep 07, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, we look forward to working with you again in the near future. Wishing you many happy miles! Jay Rosenthal General Manager

September 04, 2018

Good service The service is quick and professional. It was done as scheduled. When picked up, the car was washed and clean. Also a tire that was low on air had bee More

by oak62708@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Sep 05, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service visit, we look forward to seeing you again for your next scheduled maintenance. We wish you many happy miles! Jay Rosenthal General Manager

September 04, 2018

Great service! Came in for a 20k mile service and state inspection. I waited about 2 hours, but it flew by with their waiting lounge. You have food and beverages More

by GUS F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Sep 05, 2018 -

Rallye Lexus responded

Thank you for the positive feedback. When it's time for your next service visit, I can ensure you we will keep it within the 90 minute range! Your patience is appreciated. Jay Rosenthal General Manager

September 04, 2018

Beyond superlative! Every service is a gracious pleasure. Every request is speedily responded to. From purchasing to servicing to repair performance, the experience is un More

by Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fogel
Sep 05, 2018 -

Rallye Lexus responded

Thank you Graham, we appreciate the wonderful feedback. We look forward to working with you again as well! Jay Rosenthal General Manager

September 02, 2018

Excellent service! Great service and pleasant service advisor. Loaner car was provided as scheduled and was called when car was ready. Very clean waiting area as well. More

by CKMA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gonzalez
Sep 05, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your visit with our service department. I am so happy to hear you had such a pleasant experience! Jay Rosenthal General Manager

August 29, 2018

I had a problem with my radio and they said it was wet I came in to have a key made andMy radio was not working when I left the shop and I was told that there must be a leak in my trunk. My car is garaged More

by smpollack67
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

The professionalism at this dealership is gold-standard throughout! Have my car serviced there in the past 12 years. I will buy my next car there when the time comes - if it is going to b More

by GAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 29, 2018 -

Rallye Lexus responded

It's so nice knowing our customers choose us proudly. Thank you for the feedback regarding your experience with us, we look forward to working with you again soon! Jay Rosenthal General Manager

August 26, 2018

Dealer review I would highly recommend this dealership. Staff members are pleasant to work with and quite professional. Mike was a pleasure to work with and even ar More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs! Jay Rosenthal General Manager

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