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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,560 Reviews

1,560 Reviews of Rallye Lexus - Service Center

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September 17, 2018

Experience with the car dealer Very good service with knowledgeable, kind and helping staff was really a very good experience. The center is well designed, warm and cheerful staff i More

by PADMANABHAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Chen
Sep 21, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. It is a pleasure to hear that our staff provided you with great assistance and made your experience so enjoyable. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!

September 16, 2018

Came for service. In and out in 1.5 hrs Fast and efficient The quality and efficiency were second to none. Got a chance to see some of the other cars and SUVS. Let bed the experience and th More

by RONZ819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
September 16, 2018

Very satisfied I leased a new Lexus 350 I dealt with Paul Ok, he was very helpful and fair Michelle in credit moved everything along rapidly An overall positive More

by bfarberd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2018

Standards. Times may change, standards must remain. Rallye continues to set and maintain the standard for customer service. The real service after you own the ve More

by motif88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fogel
September 13, 2018

Professional, well-organized, great waiting area. I admit that I have not gone elsewhere for service of my 2015 RX-350. I've never felt the need to go elsewhere, though. Rallye Lexus is consistently More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do Chang
September 12, 2018

BEST SERVICE! The service at this dealership - and all Rallye Dealerships - is second to none. They go over and above for a great customer experience. Mr. Patrick C More

by Marie Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cassetta - service
Sep 12, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our team always strives to go above and beyond for our valued guests! Jay Rosenthal General Manager

September 12, 2018

Best service and sales consultants! Lexus at Glen Cove has been my go to Lexus dealer for the past 20 years. Best customer service and everyone is willing to help. Andy is the absolute b More

by CBODH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
September 11, 2018

Completely satisfied. My experience was great start to finish. From the moment I drove up and was greeted by name I was put at ease. The entire staff that helped me and eve More

by PMPAKOSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Oates
Sep 12, 2018 -

Rallye Lexus responded

It is great reviews like this that bring me such joy. Thank you for being so loyal to us for so long, it truly is an honor. I am extremely happy to hear you love your Lexus and that you love this dealership. We look forward to the years ahead working with you! Jay Rosenthal General Manager

September 11, 2018

Major suspension problem with Old G470 Excellent advice by Mike Reidy to use restored parts saved significant dollars. Appreciated the loaner, being continuously informed regarding timing o More

by HMAIER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Rallye Lexus responded

Thank you for being so loyal to us for so long, it truly is an honor. We look forward to the years ahead working with you! Jay Rosenthal General Manager

September 10, 2018

2 yr old service Everything was perfect Including completion of sensors for seat belts Always accommodating I chose Rallye after using Smithtown Lexus for three ca More

by DRA133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Sep 12, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Lexus. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

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