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Rallye BMW - Service Center

Westbury, NY

4.6
5,137 Reviews

5,137 Reviews of Rallye BMW - Service Center

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January 04, 2025

Rally is one of the top dealerships, offering excellent customer support for both sales and service. More

by JONJKIM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis at services
Jan 06, 2025 -

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team, Jon!

January 04, 2025

I love Rallye BMW’s professionalism and prompt attention to detail - Dennis who has been my service advisor for the last 8 years is a top notch advisor and doesn’t try to muscle you into to stuff you don’t More

by victor zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
Jan 06, 2025 -

Rallye BMW responded

Victor, it's fantastic to hear that Dennis and the Rallye BMW team have consistently provided you with excellent service over the years. We appreciate your loyalty and are always here for all your BMW needs!

January 04, 2025

Bought three cars from them I’m satisfied with my purchase Will. Buy again one day More

by BROOKLYNSLUMLORD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye BMW responded

We are so grateful to have earned your business for three vehicles. Thank you for choosing Rallye BMW!

January 04, 2025

Great experience! Daniel Turin- is very professional, patient and educated regarding BMW cars. I am also grateful for Darren Thomsen for helping me get into a better More

by Erica Laporte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye BMW responded

Erica, we're delighted to hear about your positive experience with Daniel, Darren, Danielle, Hasan, and James at Rallye BMW! It's wonderful that our team went above and beyond to ensure you were satisfied. Enjoy your new BMW!

January 04, 2025

I dropped off my car on Monday for a check engine light being on. I was told by service advisor Chris Williams that they won’t be able to look into it until the next day, Tuesday, which was fine with me. More

by HARRYMORDJIKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye BMW responded

We're sorry to hear about your experience. We strive for timely and professional communication, so it's disappointing that we fell short here. We'd like the opportunity to address this situation further; please feel free to reach out at your convenience using the contact information listed below. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 03, 2025

I sent my BMW X7 M50i to Rallye BMW for service, and the experience was exceptional. The team was professional, efficient, and took excellent care of my vehicle. They went above and beyond to ensure everyth More

by Jacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Rallye BMW responded

Jacky, we're delighted to hear that your service experience with Rallye BMW was exceptional and hassle-free! Our team is committed to providing top-notch care and customer satisfaction. Thank you for the recommendation, we look forward to assisting you in the future!

January 03, 2025

Rallye has completed my service in a timely and professional manner as they always do. More

by devspens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Rallye BMW responded

Thank you for your confidence in Rallye BMW! We appreciate your business.

January 02, 2025

Came in for a regular service, was in and out in record time. Job well done, ask for Bret More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye BMW responded

Thanks for the awesome review of Bret and Rallye BMW!

January 01, 2025

Took all day to do an oil change. Was told one price and then when I came back to pick up the car once ready the price was so much more. The loaner car they gave me was empty on gas a More

by Ebarron3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person not listed
Jan 02, 2025 -

Rallye BMW responded

It's disappointing to hear about your experience with the oil change and loaner car. We strive for transparency in pricing and courteous service, so it's concerning that we fell short here. Please reach out if you'd like to discuss this further or have any other concerns; we're committed to making things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 01, 2025

Felt rushed off the phone, remote start concern was not addressed even though I specifically asked before picking the car up and it was no noted on the work order. Problem still exists. More

by maximumtuning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 02, 2025 -

Rallye BMW responded

Thank you for bringing this to our attention. We're sorry to hear about the oversight with your remote start concern at Rallye BMW and any inconvenience it caused. Please reach out directly so we can address this issue promptly and ensure everything is resolved to your satisfaction.

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