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Rallye BMW - Service Center

Westbury, NY

4.5
5,319 Reviews

5,319 Reviews of Rallye BMW - Service Center

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April 26, 2025

You took too long to get back to me and once you did, you said we don't know what was wrong…. More

by JASON
Recommend Dealer
No
Employees Worked With
Jason Quillupangui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Quillupangui
Apr 30, 2025 -

Rallye BMW responded

Jason - Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 26, 2025

Perfect professionals. Good people to deal with Would highly recommend the dealership Bert Vargas is the best More

by ROBORTIZ32
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda James
Apr 29, 2025 -

Rallye BMW responded

Thank you for the recommendation! We're delighted to hear that Bert and our team at Rallye BMW provided a professional experience. We appreciate your support and look forward to serving you again in the future!

April 25, 2025

Everyone was extremely professional and kept me up to date on what’s going on with my vehicle. More

by acdz1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

April 24, 2025

Courteous and good updates provided during the servicing of my vehicle. Loaner car was available as requested and my vehicle was returned to me on time. Exchanging the cars was more of a deliberation than e More

by Tady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Rallye BMW responded

Tady, we're glad to hear that our team at Rallye BMW kept you updated and provided a satisfactory service experience. We appreciate your feedback and look forward to serving you in the future!

April 24, 2025

Very professional. Courteous and friendly. I appreciate having the same service rep handling my vehicle. More

by SALSAK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Rallye BMW responded

We're delighted to hear that you had a positive experience with our team at Rallye BMW! Consistency and professionalism are key, and we're glad your service rep made such an impression. Thank you for choosing us!

April 23, 2025

I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More

by debroc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Rallye BMW responded

We're delighted to hear that you had a great experience with our service team at Rallye BMW! It's wonderful to know they provided thorough explanations and documentation. Thank you for choosing us!

April 21, 2025

Best Service Dept. in the entire east coast. One of the great perks of owning a BMW is the Rallye service dept. More

by emendelsohn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

We're delighted to hear that you think so highly of our service department at Rallye BMW! Thank you for the fantastic feedback and support.

April 21, 2025

Layla is excellent. Fantastic customer service. I couldn’t be happier. Thank you so much. More

by zppinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Rallye BMW responded

Thank you for reviewing Layla and Rallye BMW! Have a stellar day!

April 20, 2025

Bret was courteous and kept me informed of the service needed. Efficient and prompt. Service was completed in a timely manner. Answered all of my questions. More

by Kenny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Kenny, we're delighted to hear that Bret provided you with efficient and informative service at Rallye BMW. Thank you for sharing your experience!

April 20, 2025

Efficient, courteous staff. They aim to please and they succeed. Timely service , nice people there. More

by THOMASWALFANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Thanks so much, Thomas. We look forward to your next visit to Rallye BMW!

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