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Rallye BMW - Service Center

Westbury, NY

4.6
4,955 Reviews
Call Service Center (516) 226-7651

4,955 Reviews of Rallye BMW - Service Center

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November 09, 2024

The whole staff is amazing and Anthony always makes sure that the customers needs are met More

by RLSETHI.RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

We are glad to hear that Anthony has always provided top-notch service. Thanks for trusting Rallye BMW with your automotive needs!

November 09, 2024

Respectful. They provide great and fast service. Was in for a maintenance and they provided details about my vehicle. More

by jzhou216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us! We're glad to hear that our team at Rallye BMW provided respectful and efficient service during your maintenance visit. We appreciate the feedback and look forward to assisting you again in the future!

November 09, 2024

The staff is so professional and friendly which makes it a pleasure to bring my car to Rallye for service. More

by Sueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

We're delighted to hear that our professional and friendly staff made your service experience at Rallye BMW a pleasure. Thank you for choosing us!

November 09, 2024

service dept needs help, it needs organization as well as delivery your car on time. More

by JRSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye BMW responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here and collect some information so that we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 09, 2024

Acting professionally and not resolving the issue doesn't make a me feel any better about the issue. It does just the opposite. Fixing it and having an attitude about it would be just fine by me More

by rxm3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Rallye BMW responded

I apologize for any frustration you've experienced. We aim to resolve issues efficiently and with a positive attitude, so it's concerning to hear this wasn't the case during your visit. Please reach out directly so we can address your concerns properly and make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 08, 2024

Bret Hines is a pleasure to work with. He is patient and keeps you updated as the car is worked on. Go see Bret when you need your car needs to be serviced. More

by zach11753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Rallye BMW responded

We're delighted to hear that Bret provided such excellent service at Rallye BMW! Keeping our customers informed and satisfied is a top priority. Thank you for the recommendation!

November 08, 2024

Dennis hands down is the best there. I dealt with someone else prior to him, zero follow up, zero courtesy shown. For second visit, I ended up getting Dennis. Big smiley face, great atti More

by Muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Rallye BMW responded

Muhammad, we're delighted to hear that Dennis provided you with such a positive experience at Rallye BMW. It's wonderful knowing he resolved your issue and followed up so diligently. Thank you for sharing this feedback!

November 08, 2024

Very clean friendly staff. They provide meaningful information about the work needed on my cars. More

by jbjorn2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Rallye BMW responded

Reviews like this one make our day! Thanks from the Rallye BMW team.

November 08, 2024

Great service all around! People are great dealership great service was fast and efficient! Eccellent More

by edevangelista
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Soldo the best.
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Nov 08, 2024 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided fast and efficient service. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

Always received great service except when they had computer problems. Had a loaner and my car wasn’t ready More

by daMANNING10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW. We apologize for the inconvenience caused by the computer issues and appreciate your understanding. We're glad to hear that you've generally received great service, and we'll work on ensuring a smoother process in the future!

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