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Rallye BMW - Service Center

Westbury, NY

4.6
5,037 Reviews

5,037 Reviews of Rallye BMW - Service Center

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December 18, 2024

Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. More

by sawyer710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that your experience with our team at Rallye BMW was a pleasure. We look forward to serving you again in the future!

December 18, 2024

Very pleasant experience, profesionalism and curtoazie. I will return any time I will need my car serviced. Thank you Team More

by daniel@cfxusa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Rallye BMW responded

We're delighted to hear about your pleasant experience with our team at Rallye BMW! Your kind words on professionalism and courtesy mean a lot to us. We look forward to welcoming you back for any future service needs!

December 18, 2024

Adam and I believe it was Gen we’re both outstanding from start to finish. I would highly recommend these employees are hard working, dedicated and self starters. Thanks for a wonderful experience More

by mark.reisig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gen?- lovely on the phone and set appt
Dec 19, 2024 -

Rallye BMW responded

Thank you for sharing your positive experience with Adam and Gen at Rallye BMW, Mark! We're delighted to hear they provided outstanding service from start to finish. We appreciate the recommendation and look forward to serving you in the future!

December 18, 2024

Kevin was courteous and professional during my appointment. I previously reached out thru text about an issue with remote start and he was able to guide me to correct the problem. More

by mich12vball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Rallye BMW responded

We're delighted to hear that Kevin provided courteous and professional service during your visit at Rallye BMW. It's great to know he could assist you with the remote start issue through text as well! Thank you for sharing your experience.

December 18, 2024

Very disrespectful and pushy. Rushed me through the deal without even proposing a test drive or to come see car before hand. As a result my registration was accidentally linked to More

by Mkhodz92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Thomsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lindsay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Rallye BMW responded

It's concerning to hear about your experience, and I apologize for any disrespect or pressure you felt during the process. We strive for a respectful and accommodating approach with every customer, so this feedback is important to us. Please reach out if you'd like to discuss this further or need assistance resolving any issues related to your registration. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

December 18, 2024

I have watched this dealership, get worse and worse over the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relega More

by GUPPUSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Rallye BMW responded

Thank you for sharing your feedback. It's disappointing to hear about your experience, especially as a loyal customer over the years. We strive to provide exceptional service and it's clear we fell short in this instance. Your comments are valuable and will be taken into consideration as we work on improving our services. If there's anything further you'd like to discuss, please feel free to reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 17, 2024

Rallye is the best there is. Superb service and salespeople who understand your every wish. More

by Larry K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Thomsen
Dec 17, 2024 -

Rallye BMW responded

The Rallye BMW team appreciates the great review, Larry!

December 16, 2024

People and service are amazing, however, there's a definitely a shortage of loaner cars. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Very satisfied with the service! And reliability of staff especially my advisor Adam Extremely heloful More

by MEEKERSALESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aa
Dec 16, 2024 -

Rallye BMW responded

We're delighted to hear that Adam and the team at Rallye BMW provided you with reliable and helpful service! Thank you for sharing your positive experience.

December 16, 2024

The dealership treats me as family. My service person Breit Hines . Even knows my cell phone number. I would highly recommend Rallye as a place to do business. Steve Herman More

by Eaglechair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that Breit and the Rallye BMW team make you feel like family. Your recommendation means a lot to us, and we look forward to serving you again in the future!