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Rallye BMW - Service Center

Westbury, NY

4.6
4,959 Reviews

4,959 Reviews of Rallye BMW - Service Center

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September 14, 2024

Great dealership. Great service. Except for the psycho manager adam at the end. He kept screaming in my face More

by KAMRANPOURGOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Rallye BMW responded

Kamranpourgol, we're glad to hear you enjoyed the dealership and service at Rallye BMW. We apologize for your experience with the manager and will address this internally. Thank you for bringing it to our attention!

September 13, 2024

Very impressive he knows what he is doing he is very polite and respectful Ian’s very easy to talk to More

by ANITAPERSAUD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Rallye BMW responded

Thank you for the kind words! We're glad to hear Ian provided such a positive experience at Rallye BMW. We appreciate your support and hope to see you again soon!

September 13, 2024

First time here. Asked to have air pressure checked in addition to the first service. Did not do it. Overall sloppy work. Uncomfortable waiting area. Probably will fi More

by DBLUMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Rallye BMW responded

We apologize for the oversight and any discomfort you experienced during your visit. It's disappointing to hear that we did not meet expectations, but we're glad to know a refund was issued. We appreciate your feedback and would like another chance to provide better service in the future. If you'd like to discuss this further, please reach out anytime. Thank you, Chris Blanco - Service Manager - 516-833-4862

September 13, 2024

Service is no charge me for something you did not do burns out my gasoline More

by dgorousing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Rallye BMW responded

Thank you for posting about your experience. It's disappointing to hear that it didn't meet our five-star standards, and I'd like to help address your concerns. If you're interested in speaking with me, would you please reach out at your convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862

September 12, 2024

We had good service for three of our BMW. Each time we ware satisfied after our car serviced More

by limingjun964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We are glad that you are continuously satisfied with our services. Until next time!

September 12, 2024

Brandon keeps the customer informed and leaves a contact number if you need anything.. The price of the work quoted was higher than what I paid. More

by RGRANDWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Rallye BMW responded

We're glad to hear Brandon kept you well-informed and that the final price was better than expected. Thanks for choosing Rallye BMW!

September 11, 2024

Anthony is always the best. He keeps you informed as to the progress and is always pleasant and helpful More

by RC3J5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony provided such excellent service at Rallye BMW. Thank you for sharing your positive experience!

September 11, 2024

I went in for yearly check in, I left with a deflated tire. I was never told directly that I have a hole in my back tire, instead I was sent on my way without any communication. To find out in the midd More

by bita54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Rallye BMW responded

This sounds like a very frustrating experience, and I apologize for any inconvenience you faced. Communication is key in our service process, and it's clear we fell short here. I'd like to personally address this issue and ensure it doesn't happen again. Please reach out at your earliest convenience so we can make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

September 11, 2024

The staff was great very helpful this my third BMW 528XI and X6 AND Now 430 1x More

by JAZZYHB40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Rallye BMW responded

We are grateful to have earned your business, Jazzy. Thanks for taking the time to leave us a review! - The Rallye BMW Team

September 08, 2024

Always responsive to my needs. Courteous, timely and complete service. Make appropriate suggestions to maintain my vehicle. More

by ltc96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Rallye BMW responded

Thank you for the kind words! We're glad to hear that our team at Rallye BMW has been responsive and helpful in maintaining your vehicle. We appreciate your support!

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