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Rallye BMW - Service Center

Westbury, NY

4.6
5,133 Reviews

5,133 Reviews of Rallye BMW - Service Center

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January 26, 2025

It is run the way a dealership should be run. Everyone is very attentive to your needs. More

by jceckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We are grateful for your review. Thank you from all of us at Rallye BMW!

January 26, 2025

Outstanding service! Staff keeps you informed every step of the way and is willing to assist you with whatever you may need. That is why I have bee a repeat customer of t More

by swenny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

Thank you for being a loyal customer and sharing your positive experience with Rallye BMW! We're delighted to know our team keeps you informed and well-assisted. Looking forward to serving you in the future!

January 26, 2025

Good service performed when promised. Service rep was very helpful and accommodated my requests. Thanks More

by MMCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We're glad to hear that our team at Rallye BMW provided you with timely and accommodating service. Thank you for the positive feedback!

January 26, 2025

Anthony was great! He helped us through the process and delivered a happy customer and car. More

by fivejay14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There is an employee named Shiv not sure if I am spelling that correctly and he is great at expediting sign in process, what a pus. You are lucky to have him!
Jan 27, 2025 -

Rallye BMW responded

We really appreciate you taking the time to leave Rallye BMW this awesome review of Anthony, thank you!

January 26, 2025

The staff is friendly and polite. The facility is clean and welcoming. Carol is willing to listen to our concerns. More

by SETHIFBTN00738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're glad to hear that our friendly staff and welcoming facility made a positive impression. Carol will be pleased to know the attentive service was appreciated!

January 26, 2025

Great service. Everyone was very kind. I had a great experience from beginning to end. More

by amk5212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We appreciate the stellar review here at Rallye BMW!

January 25, 2025

Excellent service will be back in the future for next service appointment on my bmw. More

by Peterruzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

Peter, thank you for the great review. We look forward to seeing you again at Rallye BMW!

January 23, 2025

Anthony is very helpful and kind. He explained what needed to be fixed with my car and got it done in a timely manner. More

by REA.K27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Rallye BMW responded

We're delighted to hear that Anthony provided helpful and timely service at Rallye BMW. Thank you for sharing your experience with us!

January 23, 2025

Maintenance provides good attention in detail service work. As a customer this offers safety and reliability very time we bring the car for inspection and regular maintenance. More

by cisco
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Rallye BMW responded

We're delighted to hear that our maintenance team at Rallye BMW provides you with detailed and reliable service. Your safety and satisfaction are our top priorities, so thank you for trusting us with your vehicle!

January 23, 2025

I was really upset with my service advisor who side-stepped my questions about service items and told me I had to have certain work done to my vehicle when it was not absolutely necessary. I was a More

by AResnick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Rallye BMW responded

I apologize for the confusion and frustration you experienced. We strive to provide clear communication and transparency, so it's disappointing to hear about this oversight. Please feel free to reach out directly so we can better address these concerns. Thank you, Chris Blanco - Service Manager 516-833-4862