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Rallye BMW - Service Center

Westbury, NY

4.6
4,956 Reviews

4,956 Reviews of Rallye BMW - Service Center

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October 23, 2024

If I could give zero stars I would. Service department was completely dishonest and will never ever be back to Rallye BMW. It’s a long story but punchline is they created a completely i More

by jake.skivington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Rallye BMW responded

Jake, I'm sorry to hear about your dissatisfaction with our service. We strive for transparency and fairness, so it's concerning you were left feeling otherwise. I'd like to discuss this further and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 23, 2024

Great customer service, very professional and always courteous always addresses your concerns with an explanation More

by MPAPSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Rallye BMW provided professional and courteous service. We appreciate your support and look forward to assisting with any future needs!

October 22, 2024

They are very professional, polite. And they performed oil change, annual inspection smooth and on schedule. They kept me informed, thank you More

by WANGHB12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Rallye BMW provided professional and timely service. We appreciate your feedback and look forward to assisting you again in the future!

October 21, 2024

Went there for a Brake In, they we’re super friendly and efficient with the job! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye BMW responded

It means so much that you are a happy customer, Jim! Thank you from all of us at Rallye BMW.

October 21, 2024

All staff were professional and made the experience easy. The suggestions were useful, and improved the process. Cosmo’s communication skills were very helpful. More

by JVDUNNE
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye BMW responded

We're delighted to hear that Cosmo and the Rallye BMW team made your experience smooth and helpful. Thank you for sharing this positive feedback!

October 21, 2024

I really want to express my gratitude to one of your employees, Ms Carol. On each of my three visits, Ms Coral consistently demonstrated exceptional professionalism, and always serving us with warmth, p More

by 1263513779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rallye BMW responded

Thank you for sharing your wonderful experience with Ms. Carol at Rallye BMW! We're delighted to hear that her professionalism and friendly attitude made such a positive impact on your visits. We appreciate the feedback and look forward to welcoming you back soon!

October 20, 2024

He is nice and very professional! He always makes the service easy and hassle free! More

by rafiahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Rallye BMW responded

It makes us smile to hear that Rallye BMW has earned your 5-star rating! Thank you for your business!

October 20, 2024

Chris very attentive and he always answer all my questions. He is very professional and maintain a great attitude. More

by veron247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher williams
Oct 21, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided attentive and professional service here at Rallye BMW. Thank you for sharing your experience with us!

October 20, 2024

Subject: Exceptional Service Experience at Rallye BMW I am writing to express my appreciation for the outstanding service I received at Rallye BMW. The staff demonstrated superb courtesy and profe More

by ciampa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Rallye BMW responded

Thank you for sharing your positive experience with us at Rallye BMW! We're delighted to hear that our team provided courteous and professional service, taking great care of your vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 19, 2024

Nice people and good service, fast service and good quality, thanks for take care my car More

by nandoqnk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! It really means a lot to hear that you're happy.

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