5,133 Reviews of Rallye BMW - Service Center
Professional - knowledgeable. No waiting -very efficient processing. Love the car wash after each service. Customer service impeccable. No waiting -very efficient processing. Love the car wash after each service. Customer service impeccable. More
My experience with Rallye BMW was amazing! The staff is professional, friendly and reliable. My sales associate was the best! He listened to all my needs and quickly had me into my 2025 BMW x1 The staff is professional, friendly and reliable. My sales associate was the best! He listened to all my needs and quickly had me into my 2025 BMW x1 which I absolutely love! I'm so happy that I went to Rallye. It was a great experience. If you're looking for top tier service and class ,go see Len Brechner! More
Great customer service. Felt like we were their best customer. Would recommend them to anyone that is interested in buying a car Felt like we were their best customer. Would recommend them to anyone that is interested in buying a car More
Bret is usually good service advisor. However this time the claim he submitted to warranty company was not appropriate. Rallye did the service but unable to setup the service date.. they However this time the claim he submitted to warranty company was not appropriate. Rallye did the service but unable to setup the service date.. they could have setup dashboard date via Computer. .i think they charge tax on diagnostic charges. I am upset this time. Rallye BMW is my favorite. I don’t know what to say they charge me too much but nothing date was not setup. I asked Bret ask advisor to change the parking lamp. Bret asked $265 labor charge for changing parking lamp. I changed my self parking lamp in 1 min and 30 seconds. This is totally upset me this time. More
Rallyes BMW makes you feel like family. Always read to help you with your needs Always read to help you with your needs More
Cosmo was attentive, courteous and customer centric. He kept us informed timely throughout the process. He kept us informed timely throughout the process. More
This place has become a walking Jianghu. They found a small nail in the tire and recommended replacing it with a new one. However, at a local dealer, I discovered it was just a nail on the t They found a small nail in the tire and recommended replacing it with a new one. However, at a local dealer, I discovered it was just a nail on the tire's surface, with no puncture or need for repair. It was a slight disappointment after many years of service there. More
The worst BMW dealer in the tri state area. Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would on Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would only be via a bank check. This, despite a giant sign saying they accept American Express cards in their lobby. When I pointed that out they said "only up to $2,500"--despite it not saying that anywhere and despite them taking a $15,000 deposit for the same car on my American Express. I offered up a number of solutions--none of which they would accept. Finally, I had to spend 90 mins sending a wire to their back office and for their finance people to "find it" to get my car. Oh, and the car wasn't washed nor was it charged. A Ford would be a better car. A bunch of crooks. AVOID AT ALL COST. More
Professional, knowledgeable, fast and efficient service. Friendly staff, easy transaction with no wasted time. No hassle service Friendly staff, easy transaction with no wasted time. No hassle service More
Was not happy with service I received here. Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a proble Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a problem they had caused. More