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Rallye BMW - Service Center

Westbury, NY

4.6
5,133 Reviews

5,133 Reviews of Rallye BMW - Service Center

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January 30, 2025

Professional - knowledgeable. No waiting -very efficient processing. Love the car wash after each service. Customer service impeccable. More

by kbory27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Rallye BMW responded

We're delighted to hear that you enjoyed the efficient service and complimentary car wash at Rallye BMW. Thanks for highlighting our team's professionalism and knowledge! We look forward to serving you again in the future.

January 30, 2025

My experience with Rallye BMW was amazing! The staff is professional, friendly and reliable. My sales associate was the best! He listened to all my needs and quickly had me into my 2025 BMW x1 More

by MAUNYM
Recommend Dealer
Yes
Employees Worked With
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony BMW Genuis
January 30, 2025

Great customer service. Felt like we were their best customer. Would recommend them to anyone that is interested in buying a car More

by CRMANGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW made you feel valued and provided great customer service. We appreciate your recommendation and look forward to assisting more customers like yourself!

January 29, 2025

Bret is usually good service advisor. However this time the claim he submitted to warranty company was not appropriate. Rallye did the service but unable to setup the service date.. they More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bret Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Rallyes BMW makes you feel like family. Always read to help you with your needs More

by RAYDAWGZ138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye BMW responded

Thank you for the 5-star review of Rallye BMW, Ray!

January 27, 2025

Cosmo was attentive, courteous and customer centric. He kept us informed timely throughout the process. More

by GLLGHRmry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We're delighted to hear that Cosmo provided attentive and courteous service during your visit to Rallye BMW. Keeping our customers informed is a top priority, and we're glad it made a difference for you!

January 27, 2025

This place has become a walking Jianghu. They found a small nail in the tire and recommended replacing it with a new one. However, at a local dealer, I discovered it was just a nail on the t More

by HANG326
Recommend Dealer
No
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye BMW responded

It's disappointing to hear about your recent experience. We are committed to accuracy in our assessments and apologize for any misunderstanding regarding your tire. Please feel free to reach out if you'd like to discuss this further or if there's anything else we can do for you. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 27, 2025

The worst BMW dealer in the tri state area. Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would on More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye BMW responded

I'm sorry to hear about your frustrating experience with the repair process and payment issues. We strive for transparency in our policies, so it's concerning that this wasn't clear during your visit. Your feedback is valuable, and we would like to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 27, 2025

Professional, knowledgeable, fast and efficient service. Friendly staff, easy transaction with no wasted time. No hassle service More

by lenok77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye BMW responded

We're delighted to hear that you had a smooth and efficient experience with our team at Rallye BMW. Thank you for your kind words!

January 26, 2025

Was not happy with service I received here. Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a proble More

by AZlateva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the service. We strive for quality and it sounds like we fell short this time. I'd appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

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